Reviews for Starbucks in Santa Ana, CA
This is a very tough Starbucks to read, as it's in a very busy mall in their food court, and therefore it has inherent... disadvantages. That being said they do a good job. The staff is on their toes and very friendly, and I just happened to walk inalready having been to two previous Starbucks meetings and all I wanted was some ice water. I felt a little bit awkward but thestaff reassured me was no big deal and just handed me my cup of ice water so I could sit and wait for the rest of my party toarrive. They made me feel comfortable with my request and I really appreciated that. So I'm giving is five stars not becauseit's the best Starbucks in the world but because they optimized The Limited physical quarters they have. Even a pseudo outdoorarea with chairs and tables falling out into the atrium of the mall giving it an almost Outdoors effect! Not a place I'd returnto because impossible with the noise from all the other people to actually get work done, but when I'm in that mall I want totake a break I will definitely head there rather than any of the other competing coffee shops at the same facility. Read more
They didn't have any strawberries, any whip cream or any cookies. I honestly think they just wanted to close
I asked for a pik hot coffee, and it was cold when they gave it to me, so I asked them for a new one. They girl that helped me... had a very bad attitude. They gave me another coffee, and it wasn?t pik also it tasted like water. Terrible service. Read more
Employees here always display unhappiness. When ordering you get rushed and can't even ask questions regarding the drinks.... Usually they run out of certain things way before mid-day which is surprising since it even happens during the weekdays. Read more
Love my local Starbucks here. Everyone is always super friendly, kind, & hard working. They always try to get my complicated... drinks right, but that?s the reason why I love coming down here. They already know my order before I even order. They know theirlocals well. This location gets super busy right away so wait times can get crazy, I suggest going as early as possibleespecially on weekends. The staff is always so eager to help every way they can even when busy. They are awesome! Thank you allfor always taking care of us. Read more
Monday December 17: - In this moment we are only serving hot drinks..... High prices and service are pushing us to better... options. 8 pm thursday and in a very polite way a guy ask us to leave the area because they are closing it ???? Read more
Starbucks at the MainPlace Mall is located on the first floor near the food court area. This location has a good assortment of... treats and meals. It opens early before the stores and table seating is available at this location. I have always had fastfriendly service at this Starbucks location. Read more
Blandest matcha frapp I?ve had to date. The matcha taste is barely there (although it is green, they got that right) and it... contains more ice than milk with barely any sweetness at all. There are specks of coffee/chocolate in it from a previous drinkthe barista did not clean out before blending the frapp. I paid $5.75 for this? Regrettable. Read more