Reviews for Chipotle Mexican Grill in Santa Clara, CA
This place has gotten really bad for some reason. The food quality has gone off a cliff. They don?t refill the utensils or drink... dispensers. And at any given time there?s about a 50% chance that they?ll be ?online only? and you won?t be allowed to simplyorder your food at the counter?you?d have to sit there making the order on your phone and then wait. Seems like a managementproblem. They?re clearly not staffing enough, trying to save every little dime. I used to come here often but now?it?s like theyhate their customers. Read more
I don't know what a f* I need to wait so long. Also, sometimes they decide to accept online orders only. Chipotle has a great... food but a horrible service. Read more
Made us wait over an hour to get our order. 1 person preparing order and 3 others just doing random stuff, chatting and walking... around. Chipotle never fails to disappoint on service even though food is great. Read more
This chipotle has done away with in-store ordering and requires customers to download their app to order. I tried to order... though their app, and after selecting my order the app wouldn?t let me pay. I tried to get help inside, but the staff didn?tseem to care, and just told me to try again on the website. Read more
This is the first time that I actually eat at Chipotle!! Some of my friends love it so I decided to try it out.. It's very good... and healthy!! You can combine the ingredients you prefer and the portions are super well served.. I got a "bowl" and, to behonest, there was so much food that I couldn't eat it all!! Definitely going back there in the future.. Read more
It is a popular place that is always crowded during lunch time. It is convenient to pre-order through the app.
Went to get a pick up order. Even though I did a mobile order with clear instructions they messed up my bowl. No xtra sour cream... was given. But service was quick though. Parking can be an issue here. I park at the whole foods complex. They have a good patioseating ..!!! Great for a evening. Read more
Shop didn't open on time 10:45 instead it was opened at 11:05 even the lady inside looking at us but not opening the door. She... has given all the portion of veggie bowl very less as compared to other chipotle restaurants I visited usually. Service noteven deserves 1/2 star. Read more