Reviews for Prime 109 Steak & Libation House in Santa Clara, CA
Service was REALLY good. The team there was super attentive and was genuinely interested in your experience. I was there for... happy hour and had the flat bread (chicken pesto) and the ribeye for dinner. Here is the breakdown: Service: 5/5 Appetizer:4/5 Drinks: 5/5 Dinner: 2/5 Bottom line... It felt like being labeled as a steakhouse I could have got a much better grade ofsteak. It tasted like it was previously Frozen and really lacked flavor. I was extremely disappointed. All this being said...As much as I go to Santa Clara, I won't be going back. Read more
I went to this restaurant with my friend. The food was pretty good and the service was good. We settled our bill and left. This... is where my issues started. I checked my bank statement and realized I had been charged more than the total I had written on thereceipt. I called the restaurant and spoke to the manager. He promised to call me back with an explanation but I never heardfrom him. Seeking further recourse I filed a complaint with the state. The explanation I got on the paperwork stated that a 2%service charge was applied to my bill. What they failed to explain was why it had been added after my bill had been settled.When I total up the gratuity I always make sure the final total ends with zeros in the cents column. ($xx.00) So it was quiteobvious that the charge had been applied after I had settled the bill. Needless to say I won’t be going back to thisrestaurant. If you do choose to go here, I would pay cash. I don’t think they can be trusted with credit. Read more
Nice place. Cocktails were good We were informed our server was new. I could not tell because she was professional, courteous,... informed on the menu choices, and quick. Read more
Prime rib is pretty good, medium was closer to medium well, but most likely because I asked for them to do a quick searing. ... Wife's bone in ribeye was perfect. Seasoning is perfect also. Read more
Nice casual steak house with excellent meat quality for the price.