Reviews for Chili's Grill & Bar in Santa Clarita, CA
Stood inside the entrance for a couple of minutes before a server greeted us and said he'd be right with us. He disappeared for... what seemed like around five more minutes. He returned and wiped off a table for us. He seated us and gave us menus. Someonecame by to take our drink order. We asked for water. She returned with our water and asked if we were ready to order. We said weneeded a couple more minutes. We decided what we wanted, closed our menus, and waited. And waited. And waited. We tried to getanother server's attention, but the music playing was so loud, she never heard us. We could barely hear each other over themusic, and were practically shouting. After waiting at least 15 minutes without a server returning to take our order, we got upand left. I doubt I'll ever return to this location. Read more
Love Chili's. The bar area isn't loud. The food is good and the service friendly and prompt. It's no longer freezing cold inside... and it's enjoyable to be there. The bar serves a decent drink. Just loved my lunch. Read more
I waited approximately ten minutes once seated to see a server. Once the server took my order. Everything was great, the server... was attentive to an and all my needs. I give them four stars, not five because I had to wait to be served. In the defense of theserver, I do not know if the hostess informed my server that I had been seated in her section. Read more
We just left very disappointed. We walked in w/a party of 6, an another party of 5 walked in and a party of 2. We were told 5... min wait time. She seated the party of 5, then proceeded to seat the party of 2. At that time we were told she couldn?t seat usnow and said it?ll be an additional 20-25 min to seat our party. The excuse the manager gave over the phone is she is new andlearning. Definitely need better training and better etiquette skills. Read more
Outstanding: Service, & Quality Food . Our group had the best time! We shared our selections, due to all of the options! The 3... for Me & upgrades the best! The Staff and Manager could not have been more helpful! Read more
Great place was not crowded. I got right in and seated. Wonderful service. I believe her name was Kendall. Gerat attitude, ... very attentive, and charming. The food was done very well. Read more
We went on Sunday and sat in the bar. Just the right vibe we were looking for while eating a late evening snack. Our server was... attentive and engaged in the right amount of conversation to get our meal order complete. We took advantage of the daily 3 for$10 specials which is the right amount of food to fill you up. Chips and salsa here are the best. Read more
Wow! The food was great. I ordered this plate with slices of beefs, corn tortillas, fried rice, & shrimps. My companion ordered... baby ribs. The meats were very tendered & juicy. I was so full after eating a couple of wrapped tortillas & 2 baby ribs. I endedup taking up leftover home. Chilli has interesting ways of servicing the food. A host at the front seated us. Another waitertook our orders. He brought us drinks. For the main dishes we order brought to us by another waiter.whoever was serving at mytable I asked things we need or wants. I made a mistake of asking cold iced water to the waiter brought us our main dishes.Apparently this may not be her job. When I asked for cups of ice water, I got a long ???? silence. She than told our maindishes takes lot of room. I began to clearing up the table for space our main plates. If/ when a costumer ask for drinking watershe should be enthusiastically said yes.instead of acting like we asked for wrong thing.we spent close to $100.00 plus tips. Thetips are mandatory you can bypass it. You pay tab/ bill on a little electronic tablet on your table. Over all, it was greatother than the minor situation I just described it. Read more