Reviews for Wingstop in Santa Cruz, CA
STOP ???? Take the wing out of your name and call it Stop. Wings should be treated with care. This place is a joke. Parish has... way better wings and faster service even dining in. Worst customer service I ever had experienced. Ignore this place. Read more
Service was faster than before, food Is delicious. I think this place is under new management. We used to have to wait forever... to get our food, but today was fast and the staff is a lot friendlier. I tried out the new chicken sandwich. Good job Wingstop! Read more
Although the chicken is good, it sucks that this is currently the only wingstop location around because they have repeatedly... shown bad customer service, disregard for the customers in the store, and crazy long wait times. The most recent time orderingfrom this location it took 40 minutes from ordering to getting our food. I also saw 5 employees at the cash registers talk toone another for 5 minutes while ignoring the growing crowd of customers in front of them. This is sad because other locations ofwingstop that I have been to have been fast and efficient and I have had no customer service issues. Read more
Longest wait ever. Order a hour ahead and I bet it won't be ready. Finally when they called my name the fries were all cold.... Sandwiches not even labeled. Step y'all game up! Read more
thought i reviewed this back last year from end of winter/beginning of spring. well, when i came i had my order fine. just cause... it was a simple combo meal. wings were ok and fries were good(at that time). now i dont know if ill come and get some wings nowafter the review is getting mixed feeling. we'll see. 9/6/22: yea i guess from doing online orders, its faster...they need tobe aware and balance out the difference of the online and walk ins. the timeline is crucial. at the same time, people orderingonline are abusing the system and aint giving other customers there fair play in ordering...all yall are fucknuts. Read more
Horrible experience as usual. Would not come here if it was not the only Wingstop in Santa Cruz. In fact I probably still won?t... return. It?s disgusting inside. Staff is rude and unhelpful; would rather talk loudly to each other than help guest walking in.Food is never ready on time and yet the fries are always cold and soggy. Would only recommend coming here if you?re desperate Read more
The wings are the best I?ve had in town thus far absolutely delicious. Besides that the location is convenient but they often... run out of the bone in chicken wings. It takes quite a while to wait for a fresh batch of wings but it is always worth it. Youmust get the sweet fries they do so good. Read more
Was really looking forward to their wings. Got three different types. Both of the dry rubs were ok, nothing special and more... disappointing than satisfying. Their regular buffalo sauce were a little better but nothing special. The shocking thing wasthat spending 45 dollars on wings and if you want dipping sauce it is still going to cost around $6 for one large ranch or bluecheese. Outrageous. Read more