Reviews for McDonald's in Santa Fe, NM
Awesome service. Very sweet, kind employees. Food exactly as expected. Great McDonald's with a great staff. Thanks for being so... fantastic! Read more
This is one of the original McDonald's in the city. It's still in business and consistently busy, if I choose McDonald's this is... where we like to go. It's fast, friendly, and the orders come out hot. Read more
This is the worst. You might be the only option available at 4:30 in the morning but good grief why bother if you can?t actually... take an order and deliver meal in less than 25 minutes. Read more
Very nice. Good service. My nuggets were freshly cooked just like I asked so that made them taste a lot better in my horses. Was... like super condensed for some reason so I had to get some water to water it down. Once I do that it was perfect coffee as alwaysperfect. Read more
Was in line first, ordered and told to wait in a parking number, no one came to bring what I'd ordered, so I called the place to... see if they forgot" they did" about me because so many others were in and out, while I'm sitting in the parking lot for over 20minutes. I kindly rejected my new order and left. Read more
I went through drive through and ordered for a client. I got to the window and the order was wrong. They continued to charge the... card for the wrong order. Then issued a refund and charged for the correct order.......... my client never received his refund.Why was he charged in the first place. I did not hand them the card until I told them that. The charge was unnecessary. Read more
All McDonald's serve the same thing, but what wins and keeps loyal customers is customer service. Upon arrival, a young man... asked me if he could take my order, I told him what I wanted and he told me to proceed to the window, I told him that I had notfinished ordering yet and he replied that if Iwanted to make another order I told him that everything was in the same order. Arriving at the window was a young woman who repeated the order of just one sandwich, I told her that I had ordered somethingelse. At this point her attitude was a little defensive, I asked her who was the guy who took my order and she said she didn'tknow, I paid and she gave me the change without saying anything else; thank you, good day, nothing! Arriving at the secondwindow, the woman there also had no uniform, name tag, nothing to help me identify her. She gave me part of the order and toldme to park further in front. After five minutes, a guy came out and gave me the order and that was all, not another word.Unfortunately, none of them had a name or a uniform to identify that they work there. As you can see in the photo, that's howthey gave me my sandwich, I didn't want to go back fearing that they would do something to my food but I ended up throwing itaway and I only had the coffee which I ALWAYS order 3 splendas and 7 cream and he understood 3 and 3.??????????? The visit tothis McDonald's was my worst one because of the terrible service and attitude they have to help. Customer service should be topof the list even when working under pressure. I try to do surveys and reviews understanding their environment and current worksituation to somehow understand their attitude or performance, but this time I couldn't find a justification for their attitudeand lack of customer service. And most important, they're dress without a single thing that tells me they work there. No nametag, no logo apparel. Read more
Friendly staff. Nice and clean restaurant. Ordering was easy on one of their many self serve kiosks. Food was delivered quickly... at table. Just wanted a light meal / snack. Sandwich and fries tasted good and was hot. Free Wi-Fi appeared slow. Read more