Reviews for Ortiz in Santa Fe, NM
Went for a margarita on the #SahtaFeMargaritaTrail and they didn?t have the QR code to get credit for the margarita! I would be... happy to update this once this issues is resolved. Read more
Don?t even think about going. While I will not name people, they are not friendly or caring. The front desk said ?they hear... issues with them a lot?. Their words not mine. On a positive note: the BLT sandwich was good. Service was so poor I had to postthis. Read more
The bartender refused to serve me because I had an out of state ID. Bummer. We stopped in because we had a free drink/appetizer... coupon from the hotel, the appetizer was a house shrimp app that was honestly delicious. For the drink he offered water... ????The other bartenders seemed fantastic though! Read more
Excellent food including breakfast buffet. Servers in the evening who felt overwhelmed and outwardly upset with their situation... (rightly so as it 40 yards or so from the bar room they were trying to cover - and with no bartender) made dinner a real slog inspite of the food quality. Btw, the hotel ( Hilton) service was wonderful. Read more
We had the worst service....it took over half an hour before our food arrived, people who arrived after we got seated got their... food first. We ordered appetizer coz we were very hungry thinking that it will come before our entrees but that's not whathappened. The appetizer arrived with our main entree half an hour after we got seated. Bad. We enjoyed our stay at the hotelthough Read more
Beautiful place and great food and service love the Chimayo Harissa Shrimp appetizer.
No one greeted us. After we were told to seat ourselves they told us we sat in the wrong area. Sat our family of four at a... cocktail table in the bar. 30 minutes to get drinks. Hour and 15 minutes to get food. One drink refill the whole time. Food wasOK at best and far from the quality I would expect from at $25 per plate price tag. Did I mention no kid menus? Should have gonewith my gut and left early on. I am a loyal Hilton customer but this was a HUGE miss. Not what I expect from a Hilton property. Read more
Hilton Santa Fe Historic Plaza hotel restaurants' name is Ortiz. The Hilton breakfast buffet is below average in every way. This... is not what you would expect when paying $300 a night or even $19.50 for the breakfast buffett. I hope the food & beveragemanager(s) of the hotel read this review and improve the choices for your guests. The pastries are advertised as house made andthey are Hilton (food service) stores house bought. the breads are the same, tasteless fare. They don't have sourdough bread?The fruit mix from the breakfast buffett looked like it had been prepared previously and was old. The chefs' omelette stationand omelettes were good. ***Please fresh choices for your guests. The coffee was absolutely flavorless. The service station, forthe servers, on table in the middle of the restaurant. is distracting and takes away from the enjoyment of your guests. Theservers were courteous. The restaurant & bar are clean. ***Lunch & Happy Hour, mixed drinks were very good. The chips and salsaand guacamole were a pass.The chips tasted old. The guacamole was fine, except it looked a bit brown. The server told me thesalsa was house made, Im not sure it was however. Read more