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Reviews for Jack in the Box in Santa Maria, CA

Amber Keen 1 year ago
1

Waited 30+ minutes for 4 tacos and some curly fries!! Refused to give me more then 2 sauces and the drive thru employee was... rude!! Will never go back to this location again!!! Read more

Jezabel De Roun 1 year ago
1

If I could go lower i would Rude staff. Cold good and not busy not to have clean tables and restroom. Never would recommend not... been in a pinch Read more

leticia sandoval 1 year ago
1

Smelled horrible inside, like vomit. I told the cashier and she said oh. No effort to see where it was coming from, just walked... away. It's a fast food establishment, there isn't no reason the food shouldn't be fresh. Our food was not even warm. Customerservice not great either. Read more

khamdeang vongphichith 1 year ago
1

I ordered chicken teriyaki bowl and 3 eggrolls. after drove off with our food. my daughter opened he bowl and the teriyaki bowl... had no teriyaki sauce, no receipt was provided, and only one eggroll. I called the store and they simply told me that they ranout of teriyaki sauce and hung up the phone...Rude, if you are out of stuff wouldn't you warn your customers? Read more

Gena E. 1 year ago
1

Apparently the employees can close at whatever time they feel? Just went thru the drive thru at 8:10 pm and didn't get helped.... Check on google, then drove out of the drive thru to check the hours on the door and there was an employee just sitting at atable right in front of the door, completely ignoring me. Google and their signs say the drive thru is open 24 hours by the way. Read more

Robert Jones 1 year ago
3

I go to work at 4:30 am. They advertise "Open 24 hours," we've got 3 Jack in the Boxes on my way to work, one of them has been... open twice in the past 3 weeks, 2 times open out of 15 days. I pulled up, the lights are on, the menus are lit for the drivethru, I get to the microphone, and nobody says a thing, they just leave me sitting there. The other 2 is the same thing,everything is lit, nobody is on the window, they've NEVER been open. Read more

Diana Ball 2 years ago
1

I ordered a Teriyaki Bowl, and a egg roll...coffee and a chocolate shake as you can see by the receipt attached to the crumpled... open bag I received...inside was cold fries both regular and curly...2 hard, nearly burnt cold tenders. The shake was completelymelted and disgusting...no cherries as requested per the receipt. No egg roll even nor sauce. I am a truck driver and had noreal option but to Door Dash and because you don't have to look me in the eye, this is what you do? Now that being said Iwonder if your family had ordered this would you treat them with same disrespect? Offer them cold nasty food? And not even closeto the correct order. Crazy the amount of disrespect shown to people spending their hard earned money. Read more

Shannon Denison 2 years ago
1

My husband ordered a salad, I ordered some tacos and a regular burger. We got to the window and were told there was no salad... available, so my husband ordered a burger instead. The guy handed me my burger and tacos and I offered to park in front so Ididn?t hold up the line while they made the other burger. When we parked my husband let me know the tacos were not in the bag.The guy came out with the burger and we let him know of the missing items. He quickly went inside and brought back not just thetwo tacos I ordered, but he brought us four. We left happy but when we got home we were extremely disappointed to find fourtacos burned beyond belief. Come on JITB. I had just worked 14 hours and just wanted a taco. A taco that wasn?t burned to acrisp. Read more