Reviews for Subway in Santa Monica, CA
Worst Club I ever had. Old bread, and the guy who made it barely understood English. It just was a bad experience all the way... around Read more
Prob won't go back. I've never bought anything from subway and decided to go in. There is NOTHING SPECIAL about there... sandwiches! Actually had better from my neighborhood market deli Read more
I am very allergic to any type of seafood and of course i wanted a steak wrap and the steak is situated right next to the tuna... on the line.???? I inform the guy that im very allergic to tuna and please dont set my food near it ..so it happens anyway...andhe gets annoyed when i ask him to get another wrap....on to the rest of the process he is literally being skimpy on the cheeseand veggies. I ask him to please dont be skimpy and he huffs and puffs and looks at his coworker and rolls his eyes thenproceeds to grab a handful of veggies and drop them all on my wrap like he was annoyed ...he gets to the part where he has toroll it up and is struggling due to the fact that he was trying to do whatever it was he was trying to do. Overall i was notgreeted when i came in nor accomidated when i made it very clear i was allergic to tuna (which in my opinion should be away fromother foods) he could have made the situation much better by saying something like no problem we'll take care of you...or iunderstand or something but i was treated like i was an inconvenience because they had to accommodate me or because i was askingfor more than 2 pieces of veggies on my wrap...as someone who ran a succesful subway restaraunt for 3 1/2 years i know thestandards that subway upholds and they were not practiced here at all. I out of all people understand what its like to be onthe other side of the counter but i would have never treated any customer like that !! Let me know if you need me to come in andshow them how its done!! I bet even after 10 years of not working there i still could show them how its done properly!! I alwayssay treat others the way you would like to be treated no matter what!! Do your best at a job even if its not what you want to doin life!! I hope that these employees can get some training on how to better assist customers ...and tbh make a bettersandwich...it was too many veggies...???????????? Read more
The Mexican staff here was very rude. When I approached eleven o'clock in the evening, I ordered food here, and the Mexican... staff there had been harassing customers to go home! And always use Spanish to swear, as a customer, what qualification do youhave to let customers leave the restaurant? I can say that you guys who work illegally are rolling back to Mexico! Read more
Don?t eat here. The employees are rude. Just a bit of background regarding my story, so I went to get a tuna sandwich, after a... long day at school, and the employee who made my sandwich was very nice, and did a great job making sure the sandwich was madeto my liking. The terrible experience came when the Employee named Martin, who initially lied and said he was the manager, wasvery rude while ringing me up. So, when I get to the register I say I want a meal, but I do not want the chips. I had a water inmy hand, but I also wanted to pay for the cup as well, for my sister. So, the rude employee Martin starts telling me I am notmaking any sense because if I want the meal then I have to buy chips. I told him I do not want the chips, then he continues toget smart, and I?m like let me talk to the manager because your being rude. Then he lies and says that he?s the manager, so thenI said that I am going to call corporate, and he laughs and states that they are franchise owned. So, I then ask for the ownersnumber, and he gives me his number. His behavior is disgusting behavior and I have reported this business to the business bureauand subway corporate office. This experience has lead me to no longer eat at subway anymore, until that employee is fired. Read more
It's a decent subway, they usually rush through your order and really aren't super friendly. However it's conveniently located... and they do move through orders quickly. Tastes like most Subways. Read more
Experience depends on who is staffed. Some times there are lazy employees that make the sandwich very sloppy (which actually... changes how it tastes) but most of the time the employees there are pretty decent and have gotten better recently. Read more
Does not allow the public/customers to use the restroom even despite having a medical condition that makes it troubling for me.... Will definitely not be buying from here ever again. Read more