Reviews for Subway in Santa Rosa, CA
Its your average Subway.... Nice folks no issues in past...
HORRIBLE SERVICE!!!! The employee was more focused on asking me random questions than making my sandwich. It was supposed to be... a hot sandwich, I took a bite as soon as I got it, it wasn't hot or even warm. The ingredients were not spread evenly, (Spinachon one side and cucumbers and onions on the other, Not The way I ordered it at all). The ends of the bread are hard as a rock. The employee only used one glove and consistently touched the food and the handles of things with the ungloved hand. I am almostpositive this Subway is a bacteria breeding ground. Save yourself! do not go here. Read more
The employees working told me that all of their bread was gluten free when I asked if they had a gluten free option. Having... someone in my family that has a gluten allergy. This is dangerous for employees to be telling customers these types of things.Luckily I knew better. Read more
The lady making my sandwich messed up my order. I told her what I wanted and she completely did her own thing. On top of that I... couldn?t understand a word she was saying. Horrible service would not recommend. Read more
Was ok not the best for two reasons. 1st they always never put the right amount of lettuce onion bell peppers. And when you ask... them add more .. they over charge you as it was extra added Read more
Staff are very nice and patient. I had their new slow smoked brisket. It's sliced thick, is fairly lean and is very tender. The... BBQ sauce is mild with a bit of tang on your tongue. Not a strong smoke flavor but delicious! It satisfied my need for beef! Ifyou haven't tried it I recommend you do! Read more
Extremely dissatisfied. Not only did the one employee in the entire store try to rush our order the whole time, she blatantly... ignored several questions I had for the sake of rushing our order. And when I asked her to remake my mother's sandwich (thebread was so crusty it disintegrated as she grabbed it) she refused to do so, claiming that "all the bread is like that" when mybread was perfectly fine. Even after giving us our refund on that sandwich she immediately got on her phone afterwards. On herphone right in front of the customers. I hope nobody gets the displeasure of having her as their cashier because she wasabsolutely awful, and this is coming from someone who WORKS in the fast food industry. Read more
Great sandwich, lots of flavor in the bread as well as the side ingredients.