Reviews for McDonald's in Santa Rosa, NM
We hit the drive through here for a quick lunch on our road trip. It was the only fast food option we could find. Unfortunately... it was not very fast despite not having any cars ahead of us. It took about 15 mins by the time we received our food. The foodcame out fresh - it was burning hot. Our order was correct. The staff was friendly. Just need better speed of service. Read more
Cross country driver here, I wish I would have taken a picture of the restaurant it's all renovated and super clean. The manager... was very warm and beautiful lol. The lovely lady that took my order was sweet and got my order right... I am super impressed thefries were delicious and not over cooked and soaked in oil... the nuggets were not overcooked and hard my kids enjoyed them. Thebacon burger I ordered was delicious and the lettuce and tomatoes weren't old. Best McDonald's I've been to in Years and allover the nation so far GREAT JOB!.. Read more
When I visited, no one would come to the counter to take my order. Once I gave up and ordered from the kiosk, my food was... delivered quickly. Afterwards, I went to the back where there are large rocks, climbed up, ate my supper and watched the sunset. Read more
The lady that took our order got it all wrong. Gave us a receipt that wasn't even ours. We didn't get the big mac meal had to... wait 10 minutes for them to bring out just a big mac. That place really sucks. Read more
Very clean and the employees are very nice. Order was right every time we went. Didn't have to wait at all. Would recommend this... place to all traveler's going through Santa Rosa. Read more
Food was hot and tasty. Ordered at kiosk, but staff was friendly and helpful. I ordered the chicken sandwich which was... delicious. Apple could've been warmer, but tasted good. The perfect place to stop for a bite of food and then be back on theroad. Read more
Horrible service today at 12:15 MST 6/11/22. We stopped and the speaker was broken in the Drive Thru. No matter how loudly I... spoke the woman could not hear me (supposedly) However, when I yelled like an NFL Referee the worker said "You don't have toyell sir thank you." I said get your speaker fixed and then she played the have a nice day game, trying to top me withpoliteness. We drive forward, pay and wait 15 minutes for two green chili cheeseburgers and a number 7 meal which wascheeseburgers fries and coke. When I went in to see what was going on, as it had been 15 minutes the clerk behind the countersaid they had not made my meal yet. I looked and the restaurant was full of unhappy faces, one guy telling me he had been there30 minutes and still no food. I waited. Finally a kid came and gave me my order saying so sorry, our kitchen is not up topar. Not up to par? Lol The owner needs to clean house or at least get a new manager. Behind the counter workers were bumpinginto each other like ants on an anthill when you mow 'em down. No direction, no organization, no team work. Sorry, stay awayfrom this place unless you have a lonnnng time to spend in Santa Rosa NM! Read more
Passing through, twice. Evening manager waited on us. Extremely polite, friendly, and professional. A genuine good person. On... return trip, met the morning manager, same quality as the evening guy. Food was excellent. Read more