Reviews for Subway in Saraland, AL
We accidentally got a free lunch!! I decided to takes the kids swimming and stopped to get drinks. Subway was running a new... menu. Up to 4 6" subs for free. So I bought the kids all a drink and we got a free sandwich to take to Gunnison Creek. It wassuch a blessing and the girls that were working were so sweet. It was a very smooth transaction considering the amount of peoplethere. Those two girls deserve so much!! They rocked it! Read more
I'm so sorry yesterday was not one of the better days at Subway. The young lady that made our sandwich was new and a little lost... the other lady made a decent sandwich ???? Read more
No greeting, no good attitudes, and they close early so if your a trucker eat somewhere before you arrive here.
So I went into the the Subway to order a protein bowl.. I asked for extra meet but I was told no. The customer service was... extremely rude and very unprofessional. Read more
Worst experience ever. My boyfriend ordered through the mobile app and when I got there the lady said they had not received an... order. I had a screenshot of the order and showed her after she rudely said he must have put the order in at another location.She snatched my phone and called her manager and was discussing then asked for a screenshot of the payment status when it was onthe first picture but anyways after showing the payment status, she slides my phone across the counter and does not say anythingto me if she or isn't going to make it. The gas station clerk asked me if they were going to get me straight and I said well Ihope so. Then the subway lady doesn't acknowledge me and says to the gas station lady, so the order was lost and she (me) isgoing to have get refunded so it's like she (me) is getting the sandwiches for free. I didn't care for a refund, after 15minutes I just wanted my food. When she finished making the sandwiches, she put them in the bag and slid the bag across thecounter and I was trying to be nice because maybe she had a bad day or her manager wasn't so nice on the phone and said hopethat wasn't an hassle. She walks off and says it happens. I did not appreciate the service she gave. Next time, I'll go tojersey mike's. Read more
The woman that served my sub was so rude I will never eat subway again.. subway was my favorite until I just came out of there.... She even charged me 3$ for meat!! Pour salt over everything alot if it!! At first she put 1 piece of turkey on my sandwich thenI asked for another piece for $3 Read more
First of all I would like to sincerely apologize for unpleasant past experience some of you have had at our Subway location. We... have a total new staff, including management, and are working hard to improve our store and rebuild our business. I would liketo invite our community to revisit our Subway for delicious sandwiches and salads served with great service and smiling faces!We are also now proudly accepting EBT at our location. Read more
Updated post: came here again on 9/7/22 and the girl said they were closed. It was 8:05 btw. They are supposed to close at 9 per... Google. Why did I even try to come back??? I honestly think this is the store that their district manager is like ?oh we knowthis store is a terrible store but at least someone is working it today?, meaning it?s always an issue. Apparently nothing haschanged in the last 3 years since my last post. Good luck Subway bc you need it ???????? . Me and my husband aren?t evensurprised at this point? Last post from 3 yrs ago: TERRIBLE!!!! Don?t even try going in 5 min before they close because theywill turn you away in a heartbeat!!! They have had terrible service for years and something needs to be done!!! This isridiculous!!! Read more