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Reviews for Dunkin' in Saratoga Springs, NY

Jessica Darrow 1 year ago
1

Just got breakfast there and the 3 girls working all without name tags were incredibly rude to me all because the one who took... my order didn't hear me say I wanted flavoring in my coffee. They all immediately got mad and give my attitude. They crushed allmy food into one bag smashing all of it and put way to much flavoring in my coffee. Will not be going back and by the looks ofthe reviews the management team needs to look at the employees because your team is lacking basic customer service skills. Read more

Shortte Family 1 year ago
1

Every single time they?re extremely rude !!! They rush you even if it only takes you a few seconds to get them your order it?s... absolutely ridiculous. The woman who works the drive thru should be fired with how nasty she is to customers. Save your moneyand go to a cute cafe near the coffee is better anyways. Read more

Hometown Legend 1 year ago
1

Whoever is the woman that takes orders at the drive thru has the most nasty & offensive attitude. You?re the one who chose to... work there, don?t be mad you have to do your job? If I knew her name I would blast her right now, hopefully she gets fired soon. Read more

Dianna Butler 1 year ago
5

Toasted Almond coffee ,yum! Pumpkin spice next week!!mmm.The turkey sausage is great and maple bacon egg sandwich is super... yummy! Read more

Laura Lake 1 year ago
1

At 7:20pm we asked for coolattas and were told they already closed the machine...40 mins before they close...seriously lazy... people there...another time at 3:00 pm...the employee told us she couldn't make sandwiches since she was the only one thereand sold out of donuts?? Horrible customer service Read more

Rayana Sedlak 1 year ago
2

My only comments are 1st: Why would anybody want any egg sandwich on bread that ISN'T toasted? Yuk! 2nd, the promo flavor called... cake butter latte, or something that should reflect what I'm saying...um, failed. Just tasted like an iced coffee with whippedcream on top. I have to confess I'm not a patron of any Dunkin Donuts, but either way I am was under the impression at the veryleast iced coffe(latte) or not that I would be asked how I would like it made. Ex: "light and sweet?" Or whatever. Nope. Read more

Adam Winters 1 year ago
1

Could try a little harder than not at all. This is a joke. Toast isn't even toasted... I'm convinced this store has no... management. you have to go out of your way to serve food that's consistently this bad, especially when it's so easy to do itright. Read more

Angela Guzman 2 years ago
3

Coffee is always good order was messed up but fixed quickly. We love Dunkin but no matter what one I go in We ( my kids and I)... feel like we are bothering staff when we are ready to order or need something. It's literally every one we have been too Read more