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Reviews for Starbucks in Saratoga Springs, NY

Crystal G 2 years ago
3

This was a bit of a mess. I don?t go out for coffee too often but we stopped by before we started our drive home. First of all... the restrooms and the store itself were very dirty. I?m not used to seeing the inside of a Starbucks being so gross and messylooking. Definitely a disappointment when you are paying $5 for a cup of coffee. It was also very slow service. I will say itwas pretty steady in terms of customer traffic but hardly any drinks came out. There were 4 people working, they all seemed tobe doing something but it didn?t seem to be helping customers get their orders and leave. I ordered 2 drinks and was in here forat least 20+ minutes. The cost of the product usually means the employees are trained well and you get faster service here, nottoday. Next, a lot of the specialty ingredients were out of stock. Not fun to have to change your order a few times and thenstill have to make adjustments. On the bright side the ladies working were all very nice and the drinks were made correctly andwere tasty. After living in NYC I was shocked because I am not used to this kind of poor experience. Starbucks, clean up andget it together! Read more

Michael A 2 years ago
2

It?s perhaps the coldest coffee shop in North America. I?m here on July 14th and they have the air conditioning blasted so low... it feels like it might start snowing. It?s only 69° outside right now. I?m curious if it is down to like 60° inside here.Brutal. ???? Read more

Neil Shapiro 2 years ago
4

Good coffee (Americano). Service was a bit slow. My friend ordered a regular grande coffee and he said it wasn't hot, but... decided not to take it back up and ask for better. Read more

Gregory Nelson (Sarge) 2 years ago
5

No matter what Starbucks I go to it's always the same. They are friendly, fast, efficient, and the ambience interior is second... to none. I either get a venti iced mocha or a grande nitro with sweet cream. These guys are the best Read more

Kelly 3 years ago
5

Typical starbucks but the service here is exceptionally friendly. I live close by so I am in relatively frequently. They go out... of their way to remember me and greet me by name. No drive through but I honestly don't mind running in quick. Read more

Andrea Sheerer 4 years ago
5

The staff is always so friendly and respectful. Every beverage they make is made with great care and ownership. A couple of the... baristas are really good at latte art and love to personalize each beverage. I couldn?t ask for a more welcoming and communitybased store. I feel bad when the barista get disrespectful customers who seem to purposely try to get them to becomeconfrontational. This staff handles them so well. And I love that the company supports the staff in giving them the right toremove disruptive people. I even see the staff helping their homeless community. I can?t get enough of this store. Read more

Joshua Willson 4 years ago
5

Amanda did a great job of making sure we got the drink we wanted. She offered to remake my drink for me when I wasn't quite... satisfied with the first one. She totally nailed it on the remake, and was very pleasant the whole time. Great customer servicefrom the team as a whole! Read more

Nikkoline Litchfield 4 years ago
5

Love their coffee and they're frozen drinks are to-die-for great relaxing place to just sit great selection of drinks quality... service and friendly staff Read more