Reviews for Arby's in Sarnia, ON
I order the turkey ranch and bacon sandwich today and it didn't have and turkey on it just bacon, lettuce, tomato, cheese and... sauce. I wasn't drive 20 minutes back to town to complain but how does that happen. Read more
Great price fo yummy beef & cheddar sandwich. No Pepsi - not happy about that. Coke products only - don't like Coke so had Root... Beer. Read more
A few weeks ago our order was incorrect and we didn't find out until we got home. I called, the manager apologized and said he'd... put my name in the book. Went in tonight. The manager took our order even included fries and drinks. He apologized again andthanked us for coming back. This is how customer service should be. Definitely our favorite restaurant and will be back again. Read more
Had the beef n cheddar combo, the curly fries were good the sandwich had hardly any meat and next to no cheese sauce.
Arby's is my favorite fast food restaurant in Sarnia. I'm so blessed that we have one close by. I used to have to drive forever... to find a store. They're are pretty accurate on order taking. I've only had a couple of issues. Love those curly fries! Read more
Drive thur service was quick & efficient, the employees that were working drive thru were all polite & asked appropriate... questions based on the order (ex. Sauces etc.). As for the food 90% of the time the fries are so over done that I am unable toeat them based on the fact that I have no back teeth to chew them & this is the only restaurant that I have this issue with.Over all presentation was not very sanitary especially with covid running so ramped. Their sandwiches the week prior werewrapped in the appropriate packaging but on this day their weren't wrapped at all they were placed in paper boxes that usuallyare used for fries or onion rings & the employee on this particular day did not have gloves on so his hands had touched money,the surface of counters, the paper packaging (ex. Paper bags), the buttons of the cash register, his clothing/face, then worstof all then our food while packaging. So this recent visit overall was not a great experience at all. Read more
If you like Arby's food then this location is a great choice for you. They are keeping good spacing between tables for effective... social distancing while eating. Very personable and friendly staff. I was at this location with a family member that has beeneating here about once a week. Several of the staff know him by name and greet him like they have been friends for years - hedoes not know them outside the restaurant. Read more
Personally don't like Arby's but this restaurant was really nice