Reviews for KFC in Sarnia, ON
I have been going to this kfc 2 times a week for 4 years and will not be going there anymore , it has gone down hill the last... few months !! Things missing in my order , chicken pieces smaller and the staff are not trained good enough .I live close to thelocation and the kfc sign is never lit up so how do people know its open if they are driving by . Hope you can resolve theseproblems . Read more
Chicken was very soggy. They forgot to give me a large fry so had to go back in. Then once home noticed they didn't give me the... dips i ordered either. Fry's and popcorn chicken were tasty. Read more
They messed up our order we ordered the Ultimate Chicken Meal for $13.99 . It was supposed to come with 1 tender,a sandwich,... individual fry,individual popcorn Chicken, and a individual salad. Instead we got the sandwich, 4 fries NO SALAD, and 2 drinks Read more
I don't know if it funny but I felt insulted with one of the crew, while Im ordering Im quite confused what to order because Im... reading menu from the upper. I asked him if there is spicy or it can mixed the original, suddenly maybe he feels I don't knowwhat to order he told me directly if it my first time in KFC. So disrespectful in my part, so I told him actually I always orderonline so its easy for me just click on my finger. For example if the customer is first time to enter in the foodestablishment,its that the proper way to say directly that first time there. Im not mad but please make some proper manner incustomer service. Read more
The young man taking orders was very unprofessional. He was leaning on the counter while taking orders, and then was "laying" on... the counter with his head down. That was the most unprofessional experience I've had in a restaurant. Everything else was good,but that made the whole experience terrible. Please work on professionalism and customer service. Read more
I had a shocking experience in this KFC. The order had items missing and had to go over it with them. The chicken had hardly... any flavour. Is KFC as we know it gone forever? I LOVED their flavour ????. Read more
Took my son to KFC on Colborne after soccer and this is the experience we received?.. 1. The food took way too long 2. The young... lady at the drive thru window brought the food to me with a phone to her ear and when I went to ask a question she just shut thewindow and walked away 3. When we opened our food at home we found our macaroni salad to be frozen. I called immediately and wastold that it was ?impossible? because they don?t freeze it. After a short back and forth I was offered a free macaroni salad BUTwas sternly told the offer expired in 30 days. 4. When I got to my twister I unwrapped it to find dead flies on it. See the picof the 1st fly we found. 5. I called again and the same young lady who was rude to me offered me a free twister. I asked how shethought I could eat any of the meal at all after finding dead flies on it and she became extremely rude and hostile. I asked tospeak to her manager and she said she was the manager. So I asked to speak to the owner and she responded that she has no ideawho that is because they have no contact. Then as the conversation became more heated she told me she was going to talk to hermanager?..after saying she was the manager. I called her out on that and she continued to lie and said that I am ?misquoting?her. This is an absolutely despicable performance from a health and safety perspective as well as a customer serviceexperience. I will NEVER go again and in my opinion no one else should either. Read more
Pre-ordered food to be delivered at 7:15 and they delivered it at 4:15... they had one job and screwed it up. Couldn't even do... anything on their customer service number. Totally ridiculous. Get Mary Browns instead! Read more