Reviews for Domino's Pizza in Saugerties, NY
Overall, my best experience with a Pizza franchise in past few years. Pros: A well maintained nice and clean establishment.... Good tasting pizza. Truly professional and courteous behavior all around. A shout out to the manager Jennifer - she and herstaff are the best. Cons: None. We were returning from the Catskill mountains after experiencing some pretty decent fallfoliage. Enroute, we ordered pizza from the nearest Dominos that the map showed. That happened to be the Dominos franchise atSaugerties, NY. Based on experiences going back at least a couple of decade, our expectations with such pizza places areminimal - grab your pizza and walk out. Most look like sweatshops with very little time or patience for providing any customerexperience. So when we walked inside the establishment, we were somewhat pleasantly surprised at seeing a neat and clean place- well lit and surprisingly well-ventilated to not have that overpowering pizza smell through the air. The place lookedappealing to sit-n-eat. We asked the manager Jennifer who was checking out our order if we can sit and eat our pizza. Herprompt response - "Of course. Would you like some paper plates and napkins?". She promptly reached out under the counter and gotus some paper plates and napkins, and also asked if we needed some red-pepper that were nicely stacked on the desk. As wethanked her and sat down, we noticed her staff not only paying attention to their job but also engaged in occasionallight-chats. The whole setup was a welcome change from mostly overworked-employees-sweatshops that we so frequently encounterthese days. The restrooms were kept nice and clean. While Jennifer had stepped away, I went up to the counter. The personbaking the pizza (I forgot to get his name) quickly came up to the counter asking if I needed any help. It seemed like there wasa well-bonded team in place. A very pleasant experience overall. That's how Pizza franchises used to be once upon a time. Andthat's Read more
Amazing ! I just moved here from over the river . My delivery driver went to the wrong house and called me right away .It was... not a problem at all ! I still got my pizza quickly and then I got a special offer because they felt it wasn?t the best service. I?m just happy I didn?t have to leave my house and my pizza was amazing :)Made my night . Thanks guys ! Will be ordering moreoften Read more
Ordered with the app. We got there when it was ready. Walking in. The workers were friendly. I picked up my pizza and ate at... home. It smelled delicious all the way home. I'll go back again. As long as I preorder with the app. You save so much time withearly ordering. Read more
I am sorry but I do not agree with some of these reviews. First of all I been in the store in Saugerties and I seen first hand... how hard the employees work to get orders out on time. I read a review that the food is undercooked. Well pizza goes threw theoven once at a very high temperature so that I find hard to believe. I have ordered from there and my food is always great andhot. The workers are always very polite. I also know since this covid started people still are not wanting to work. Read more
Worst domino's out of the few I've tried as a driver. They take forever to do anything, don't update the tracker, wait until you... show up to get your food to start it, and God forbid you try a Hotspot delivery. Each time I've tried a Hotspot delivery it'sbeen 1 hour and then some MINIMUM before they even start the food. It seems quite strange I get terrible service when I don'ttip on the app because I'd rather tip cash. A bunch of money hungry kids who won't do the job they're paid for unless they seemoney in pocket right away. Never coming to this location again Read more
Very clean, spacious store. Dominos associates were quick and friendly. Covid protocols are followed here, with employees... wearing masks and partitions between the counter and register. Food was fresh and tasted delicious. My only concern was that Ihad to drive to this location, as they didn't deliver outside of the local area (which isn't large). Read more
Every time I go there, the customer service is exceptional!!! I'm so glad the team there are the ones working there! The women... are so sweet the guys are always on top of things. I never have to wait for my order they're always very kind and quick! 10stars especially for the fact online it doesn't allow me to place deliveries to my home address, I called the store and wefigured out a solution! She was quick and they come out of their way to deliver I make sure I tip very well for their time! Read more
Fast service, food was done right on time, and they even brought it out to me in my car without me even asking, will definitely... grab some pizza from them again. Read more