Reviews for Buffalo Wild Wings in Saugus, MA
Great wings lol but if you want some real southern fried wings ???????? right here baby lolol jkjk
It's just not good anymore! I used to enjoy it here, but it's just not enjoyable anymore. It doesn't open till 3:00 p.m. the... food isn't as good & the service is horrible (except I love the bartender Jen) the bathrooms are gross & never have to. I misscoming in to a fun place ..eating wings,drinking beer & watching sports! Read more
Over iced drinks. Quarter done nachos. Mac and cheese that tastes worst than raw pasta from the box. "Under new management" but... serving worse food than a year ago. What the hell happened here. Burgers turned into rock slabs with no flavor. I'm atleast gladthe fryer tells the cooks when the hell to stop cooking. Atrocious, and I'm nowhere near a food critic. It was just THAT BAD. Read more
Really waited 20 minutes in an empty buffalo wild wings before finally deciding to call the waitress who walked past us 100... times without even acknowledging us at the table. Then when we get the food, the boneless chicken wing was smaller than the sizeof my thumb and still counted as one of my wings. When I asked the waitress about it, she tells me, "oh they are looking kind ofsmall today... is there anything I can do for you?" Like get me another nugget that was sized properly? Who even green lit thisplate going out? Read more
Zero stars would be still more than this location deserves. First of all it's not the first time but more like the fifth time... that trying to get seated takes forever. There is never anyone at the entrance stand. I never complained before because I knowthat staffing and covid issues have destroyed the restaurant industry. However this my experience yesterday afternoon Friday1/28 was absolutely ridiculous. My family and I arrived and were standing at tne empty host stand. Servers continuously walkedright by us and purposely trying to not make eye contact or acknowledge us waiting. The rudest bartender (older with glasses)was really what put us over the edge. She had an Empty bar--- not one guest which makes sense because she's terrible and rude.She was walking around on her phone in her empty bar area. I finally asked her if we could be seated and she said "I'm thebartender!" The place was empty. No maybe 4 tables total and an empty bar. WE LEFT and will never return. Where was themanager-- never saw one! If your three servers can't handle a restaurant with only three tables in the dining room total (1table each) then they are in the wrong industry. Your bartender takes the cake though. She's a disgrace. Read more
I normally love Buffalo Wild Wings, but I’ve consistently had issues with this location around takeout. The time you select... during checkout is not honored, so your food just sits. As an example, I ordered for pickup at 8, and based off the receipt(and obviously by tasting) it was sitting for 20 mins. Read more
My fries are stale, I’m sure it was from lunch time. I ordered through uber eats, my To go boxes were not sealed. During times... like this you guys should really take extra precaution. I would like to enjoy the food as if I was dining in. If my fries were abit cold, fine but stale cold fries? Absolutely not. Read more
I ordered two chicken finger bundles. One ten piece and one twenty piece. Brought food home and all food was dry and hard. All... boxes had stickers on them and read "Use This First". Called and spoke with manager who told me to bring the order back. One ofthe employees claimed the "Use This First" stickers were used in place of a "Sauce" sticker. So why put them on all the boxesincluding french fries? Inexcusable to even have these stickers as food should be thrown out. They replaced the order, refundedmy original purchase, and gave me a $25 gift card. Horrible experience. Read more