Reviews for Burger King in Sault Ste. Marie, ON
Not sure why it?s getting so many poor reviews - this place has been a gem since it opened, and I?m normally not an easy person... to please. Prompt and polite service, accurate orders, and clean appearance - can?t ask for any more than that. I could getsoggy and cold fries from the other chain next door after waiting 20+ minutes, or I can be in and out of BK with a better meal -it?s a no brainer! Read more
With their customers, management acts aggressively, and the meal is occasionally sour. Do not visit this place and It's best to... avoid dining there. My party of friends went there last weekend and had poor hospitality. Read more
Worst service I?ve ever experienced. We waited 20 minutes for our food. It was my first visit and service was so slow. Nobody... was taking the front orders and customers were just leaving without giving the order. There was one guy named deepak, I don?tknow if he was the manager pr not but he was so slow, he don?t even bothering to check with the customers why they are waiting.And after 20 minutes of wait when i asked how long it will take, they asked that what we ordered, like seriously. Read more
Spent 5 minutes watching the slowest smoothies of life being made before being help the first time. After ordering my food I had... the opportunity to enjoy the true fine in experience as I spent 20 minutes standing there as 4 cars made it through the drivethrough. You would assume that after cooking it for 20 minutes I'd have the hottest meal burger king ever served. Yet my entiremeal managed to be like warm by the time I made it to the car to eat. 0/10 absolutely terrible Read more
First couple of weeks open, consisted of wonderful service? after that it?s been down hill. Son wasn?t feeling well, so got him... a kids meal to eat in bed - burger patty was burnt & milk was 1 week expired. Just went tonight to give it another try, gothome to find the whopper was missing from one of my whopper combos. $40 later? Read more
The staff here are very friendly, and apologetic, but management here has lined everyone up for failure. 25 minute wait for a... single combo, customer who ordered 10 minutes after me left 5 minutes before I did, after they handed his food to me, and forgotan item in his order. I understand this location is new, the staff likely barely knows each other, but they have absolutely zerocoordination, they work as 8 individuals, all fighting each other to figure out where they're at in their orders. I'm not big onleaving bad reviews, but this experience was horrid, I feel sympathy for the staff likely getting yelled at by every thirdcustomer. Please for the love of goodness, bring a manager or staff from the other location in town and have them run the teamhere, figure this out! Front counter employee should not have to jump between till and kitchen, that just makes no sense. Trulysad to see how disorganized this team is. Will likely be holding out for a few months before trying this location again. Read more
Been twice after 8:00 pm. Service was quick fries weren't really hot. Girl at the window was super polite and pleasant which is... unusual these days. Happy to have a BK in the east end. Read more
First off. I get a bag with grease stains all over the bottom, it was like someone threw 20 fries in the bag and then added the... fries I had ordered after. The chicken nuggets where cold and there was no sauce. Good thing the nuggets where for my Dog, whodoesn't really like hot nuggets. Not a great experience. Read more