Reviews for McDonald's in Sault Ste. Marie, ON
Was very disappointed. Showed up at 3am and was told they were closed for cleaning and maintenance. No signage at all. Was told... they wouldn?t open for another 2 hours. 24hrs is a lie. Ran into another customer who was just as devastated as we were. Soocommunity wouldn?t be impressed. Read more
Khalid the night manager was fast, helpful and polite. It was a busy night in the drivethru but he made it speedy. Thanks from... your Toronto Customer ???????? Read more
I have been to both locations in the Sault and both have failed. Ordered breakfast on a several occasions and received egg mc... muffins with shells in them. There is no excuse or reason for it. The other problem they never have buns for mc griddle.Strange how that always happens when it's a coupon? Coffee is always the best. Read more
On August 30th, 2022 9:00 pm I ordered 1 XL black coffee, 1 Quarter Pounder meal, 1 Big Mac meal, and 1 Quarter pounder at this... McDonald's. When the lady at the counter called my order she only gave me the XL coffee, I waited for about 20 minutes and mynumber wasn't called again. So I went to the counter and showed the lady (the same lady that gave me the coffee) my receipt andasked "Hi, I ordered this a while ago and I was wondering if there is anything wrong with it." She went and showed my receipt toanother woman. The woman she talked to said "That order was called out like 20 minutes ago...", frowning. The lady who was thecashier came back and said very rudely "That order was called out a long time ago, now your food, its like, just sitting there!" as if she wasn't the one who only gave me the coffee without the other parts of my order. It was as if she was blamingeverything on me! So I said "I know my order was called out, but when it was, I only got my coffee." She just said "Well, yourfood is just sitting there now!" so I asked if I could have my order. She said "You have to talk to the manager to get it, Ican't touch your food because you didn't come get it when your order was called." With her eyes wide open and shaking her headas if she was scolding me! I told her again that I did come for my order when it was called, but she just ignored me. Shebrought me my food a couple minutes later although I hadn't even talked to the manager because the cashier had never even toldme who the manager was! When I checked if I had gotten the right order, the Strawberry Fruitopia from the Quarter Pounder mealwas missing. I asked for it and a different person gave me it. That is understandable though, because I have been to many otherMcDonald's and that is not the first time that has happened. That's okay though. The reason I gave one star though is becausethe staff was very rude and reacted unusually. I hope future customers are not treated as unkindly as I Read more
Fairly standard McDonald's. Parking lot is a bit of a mess at times due to how the drive through line works. Not the cleanest,... not really that quick or accurate with orders. Definitely not the worst McDonald's I've been to, but not the besteither. Access can be an issue too, since it borders a very busy road. Read more
The staff were on par with our order which was a pleasant surprise after spending 9 hours on the road that day. The girls at... the windows were quite professional and in pleasant moods which helped keep a good attitude in our vehicle considering ourcircumstances. Kudos to the girls working that night Read more
Service was quick for the amount we ordered. They double checked our order and added everything needed to the carry-out bag,... plus extras (napkins, straws, etc). Decent for a McDonald's. Read more
Had to go up three times to get my order correct. Bathrooms messy. Thank goodness for the manager who made people do their... jobs like wipe tables and take out trash. Read more