Reviews for Subway in Saunderstown, RI
Food was okay but there was a little boy working .. that is illegal
It?s a good place the staff was nice but very slow and took some time too process things.
The staff behind the counter were great. A napkin and my sandwich were placed in a bag. Then the manager on duty came out and... said she would deal with my payment. She rings me up and then reaches in my bag, and rewraps my sandwich(?), I saw her wipe herhands on a napkin that I thought was an extra one she grabbed. I realized after I left that no, she had taken the napkin out ofmy bag and crumpled it up and tossed it before handing the bag to me, plus she wasnt wearing gloves when she did it. Why any ofthat was necessary was beyond me. Read more
This receipt seemed pretty clear to me. When I entered the store to pick up my order, The Sandwich artist asked me if I wanted... dressing and I said that being that my order was chicken bacon ranch I thought that the ranch dressing came with it and she saidoh sometimes online orders are confusing. Then she said oh I'll put some bacon on there, I didn't know. Again, it's prettyclear on the receipt and also it is a chicken BACON ranch. I paid for extra bacon, she put that on there. She then asked me ifthere was cheese on it and I said yes I paid for extra cheese, again.. pretty clear on the receipt. As she was filling up thedressing cups I thought the dressing look a little dark. She said she was going to give me ranch. Turns out it was parmesanpeppercorn, or something similar. Read more
Customer service was terrible!!!! Zoe was rude and disrespectful. Took the bread and flattened itout to the point that it may as... well have been a panini. Asked for another loaf of bread and she grabbed that and squeezed it like a ketchup bottle. THEN, afterwe asked for her name, which she reluctantly gave, she basically threw the sub at us and said "have a nice day!" Yeah right.Won't be going there cuz of Zoe alone. Horrible attitude. Other than that, the other two employees seemed ok. Respect trainingneeds to be had. Also, they are extremely skimpy on the meat. Read more
Worst Staff at any Subway I have ever been to!!! They were Very Rude to me and I decided to leave and take business elsewhere,... as I was not going to be direspected by the staff. I had a request for a different sandwich after I was informed they had runout of a certain ingredient. While making the new sandwich the lady became very defensive about it (probably because she wassupposed to order said ingredient) when I told her that she was being a bit ridiculous. She and another employee had yelled atme that I was being ridiculous with my request when i decided to leave! Customer is always right! Read more
The restaurant is clean and food is fine, but the owner of this place needs some customer service training. He, his wife and 2... kids were staffing the place. There was no, "Hi, how can i help you?" It was "What do you want?" Then it was a young kid cashingus out. Read more
Placed an order online for pickup, when I got home the orders were completely wrong. There were extra toppings on one sandwich... that were not asked for. Another sandwich that had was missing toppings that I specifically paid for. When I asked for arefund on the extra toppings I paid for or a coupon, I was told they didn't know how to do that and that there was no supervisorto help. Read more