Reviews for Chicago Prime Steakhouse in Schaumburg, IL
My wife and I celebrated our 2 year anniversary here back in September and it was absolutely perfect! We both ordered New York... Strips that were cooked perfectly. The wine was excellent, our waiter was very kind and even treated us to a desert. Wecertainly recommend coming here! Read more
Friendly, beef I ordered was porterhouse. I've ordered medium and I know how difficult it is to cook a thick and T-bone to... perfectly prepare medium, but overall chef did a fantastic job cooking it. And also my waitress was so friendly. Read more
Service was impeccable with well prepared meals for all six of us. Generous proportions led to a relaxing cadence. Wine list has... a broad selection with some very nice choices even at moderate price points. An excellent option for entertaining colleaguesfrom overseas. Read more
We had the best time here! The atmosphere is just the right balance of sophisticated and relaxed. The service is amazing. We... were very well taken care of. And the food... incredible! From the ranch dressing on the salad to the tender steak to dessert,everything was absolutely wonderful. If you're looking for a place to celebrate a special occasion or have a nice night out, youcan't go wrong here! Read more
Fantastic steak. We both got the filet mignon (medium) and it was excellent. It came with sauce on the side but honestly that... was unnecessary. The steak on its own was flavorful and juicy. Potatoes were solid; broccoli was, well, broccoli. Breadbeforehand was decent. We got the chocolate cake to go and would not recommend it. The waitress didn’t show us a dessert menu(and we couldn’t find one online), so we didn’t realize it had some kind of berry sauce on top. Additionally, the cake wasthree layers: chocolate frosting, chocolate mousse, and chocolate cake. That last layer (cake) was incredibly dry and had noflavor, kind of ruining the rest of the experience. Aside from the food - there was live music which was entertaining andtransported us to a different era. The waitress was reasonably attentive. The owner stopped by to chat with us for longer thanhe needed to - as if he needed to at all - and then cleared our plates for us. Very friendly guy. Overall, good experience.Just don’t get the cake! Read more
Worst customer service. My wife and I went for our wedding anniversary and we were excited it was our first time at Prime Steak... House. Employees made it horrible. First thing we ordered salad and it was not fresh. Manager said the “refrigerator was notworking” why did you serve it at the first place? Would you eat it? Worst customer service I have ever had. They could’vefixed it and they didn’t even apologize AT ALL. I couldn’t believe the waitress and the manager were ignorant andunprofessional. And when I was leaving by the exit the manager was like “the temperature is ##” He meant the refrigeratortemperature is very low. Again no sorry, no apologies, nothing very rude. Will never go to Prime Steak. I would rather go toLong Horn is away cheaper and food and customer service phenomenal. Read more
Service was superb from the moment we walked in and were greeted by the maitre'd and owner. Very classy old world style and... vibes. Our server was also fantastic. Food and wine were quite good as well. Overall, excellent meal in a classic Chicagosteakhouse ambience. Not cheap but a good steakhouse usually isn’t. Read more
It was my fiancée birthday. It was our first time eating there and our last. The steak had a burnt taste to it, flavorless. I... asked for A1 sauce to help. The inside of the steak wasn’t too bad though. We asked for regular mashed potatoes twice and gotgarlic twice. The waitress was nice enough to compensate for it. I’ve been to a few steak places by far Ruth Chris is thebest! However, Outback is better than Chicago Prime steak but that’s my opinion. I expected better especially for the priceson menu! Read more