Reviews for Jimmy John's in Schaumburg, IL
Placed an order almost 2 hours ago. Still nothing. Store is 10 min away. Guess where I won't be ordering from again? ....
I showed up a minute prior to 7pm. The employee was in front of the store front conversing with two other women. When I exited... my vehicle the employee quickly proceeded inside and lock the door. I knocked politely and ask if I could place a sandwich orderto go and she was then quick to respond no. The time was 6:59pm. I understand our days can be long however it only takes a fewseconds to portray acts of kindness. I asked her (the employee) if any other locations were open still and she replied no thatthey are all closed and I could feel free to come back tomorrow. Then said try the one in Palatine. This was bad customerservice. All for a plain Beach Club. Read more
Might be the slowest Jimmy John's I've ever come across, and I truly don't understand how. If you know you are going to be... running behind, stop advertising short delivery windows. That is something that is not out of your control. Read more
They enjoy being the parking police and disciplining customers like Catholic school nuns when walk in the door. Rude people work... here. Do you want to encounter nice people? Go to Jersey Mike's or Subway and avoid this place. Read more
????My Monday pick up/takeout order experience was #Horrible & #Disingenuous & Disrespectful (on the New manager?s part & his... co-workers part!)???????????????????????? - Would give zero stars if I could. Came in to pick up a regular size sandwich and touse the *coupon of sorts for a free wrap, given to me (*Manager?s name written on a piece of receipt paper). They got my orderwrong the last time I was there and the manager gave me his signature on receipt paper to come back in fir a replacement wrap(no business cards or store cards available). The posted advertisement of the two wraps offered (one is chicken & the other isbeef) is incorrect, showing the chicken wrap in a red tinted flour wrap & the beef in a plain flour wrap. II asked twice aboutthe chicken wrap as it was being made?about the color/flavor of the wrap because the employee making it pulled out a white flourwrap, which didn?t look like the red tinted color of the chicken wrap advertised on their store poster. Well?.they actuallydon?t have anything resembling a tomato or tomato basil type of colored wrap for the chicken?.which is ?False Advertising?. So,both the New manager & the employee start to act in a DISINGENUOUS manner?.and begin to whisper & laugh with one another inobvious ?Intentional Mockery?, regarding what I had asked them and stated about the obvious posted difference in color (withall due respect in efforts to have my order made correctly this time) of the wrap used for the chicken. Rather than becourteous/polite and mannerable about the situation (and explaining the advertisement is wrong, then doing something aboutit?like calling corporate to get something accurate)?.they both chose to act like immature adolescents who had no manners, nomorals. Apparently, they?ve received no good home training and absolutely NO thorough, first-rate customer service training(which needs to be addressed with a sense of urgency as it will affect the viability of the store in terms Read more
Placed an order at 12:10pm. Received it at 1:37pm. Called 3 times and they said they only have one driver!!! How does an... establishment that claims subs so fast allow just one driver at the busiest time of day?!?! Horrible and extremelydissatisfied. Read more
I ordered my food at 12 and and have been waiting OVER an hour when this store is 3 minutes away from my office location. I go... to different locations for work and ordered here since its supposedly ?freaky fast?. Definitely not. It didn?t arrive until1:50. With the pickle soaking through the whole bag. RIDICULOUS. Never ordering here again. Read more
I?ve never had an issue with this Jimmy Johns. They always get my order correct and I?ve never, ever had any issues. Out of the... 50+ times I?ve ordered from this JJ, only one time my order was super late, but that was due to being understaffed, which isunderstandable. Also the boy who always delivers our sandwiches is always so so sweet and timely. Side note: we have a superhard office building to find which makes our office deliveries a huge hassle, but this guy found the office building and ourdoor, first time, no problem. We always order now because of it. He?s awesome!! Ordered 11-8-22 check# 101 Read more