Reviews for Red Robin Gourmet Burgers and Brews in Schaumburg, IL

A blue haired waitress, from the Schaumburg, IL location, dumped my mom's rasberry iced tea all over her. We were forced to... clean it all ourselves with a few napkins that were literally thrown at us. My mom ended up being soaked down to her shoes,including her purse. No one ever apologized including the management and waitress who did it. There was no attempt ofreconciliation or compensation what so ever. If it wasn't so cold and late we would have gone elsewhere. Read more

A blue haired waitress from this location on the evening of Friday 11/11/22 knocked over my moms full glass of raspberry iced... tea all over her. No apology or any reconcilement from any of the staff, management, or even the waitress who did it. We wereforced to clean it all up by ourselves with a few napkins that were literally thrown at us. If we were not as hungry as we wereand it wasn't as cold as it was we would have left and gone elsewhere for dinner. My mom had iced tea all the way down her bodyand into her shoes. We had to wash everything she had with her, including her purse because everything was incredibly sticky. Read more

Still a great meal. Wonderful burgers and very pleasant wait staff. It was a Monday and the place was empty but we had to wait... 40 minutes to be seated due to shortage of staff. I bet they get a lot of complaining people. Read more

Red Robin has really gone down hill. They have raised their prices, their burgers got smaller, and the quality of the food is... not as good as it used to be. I usually order $60 worth of food. And the last time I ordered a $5 strawberry drink and it waswatered down. I don't come as often as I used to because they're no better than other burger places. Read more

Went to dine in at 9pm. Overheard cook and waitress talking bad about us ordering late when they close at 10pm and were not... being discreet at all about it. Overall, thought waitress was amazing until she was asking what time it was, which pressured usto eat quickly and leave by 9:30pm. Other guy waitress was very rude and not a fun experience at all Read more

My friend had a salad and we found a dead fly with missing legs and a missing wing. it was buried under the salad which is... disgusting and i have completely lost my appetite and will never be eating here again. Read more

They open at 11 & it?s 11:05 and it still wasn?t open. If they have poor time management skills I can?t even imagine how long... the food will take. Managers clearly saw people trying to come in but they just ignored everyone and tried to keep themselvesbusy by the bar. Everyone ended up leaving! Don?t waste your money here Read more

Waiting time 15 mins because they were short on stuff. Works for me, I need some time to review the menu. Compliant with all... Covid rules. Ordered soup and a burger. Burger was delicious, so rich in flavor! Waitress checked on us few times. Everythingwas ok. Read more