Reviews for Starbucks in Schenectady, NY
Was my first time ever at Starbucks, ordered online where prices wernt seen untill checkout, was a bit shocked but thought,,... there popular and always busy sooo...I pay $20. For 3 items and go home...Im not at all impressed, crossaint dry, smashed andstale...sandwich was warmed and was ordered cold....overall TERRIBLE first impression Read more
Love their coffee. Even got a cinnamon sprinkle on top. Just not a fan of the prices.
You know that you love Starbucks. I don't (I hate coffee products). I go for my family. But the parking sucks at this one. My... exit from the front spaces was blocked by the drive-through line. I had to back all the way out! Read more
I made a mobile order yesterday afternoon on my way home for a shaken espresso with no ice. I had a root canal on two of my... teeth a few days ago and my gums are still very sensitive so I really can?t have the ice. When I stopped to pick it up I noticedmy drink was only about a third of the way full. I wasn?t happy with that, so I brought it to the counter and I said to one ofthe women working ?Excuse me, but can I just have ice in this if it means the drink will be full, I have sensitive teeth so Iasked for it without ice, but I didn?t realize it would be mostly empty.? She apologized and told me that the drink should NOTbe mostly empty and she didn?t know who made the drink. Either way she remade it IMMEDIATELY. I told her it wasn?t a problem,but thanked her and wow I appreciated their customer service! I do mobile orders from this store often and I am neverdisappointed with how the drinks come out, and I was especially made happy on my birthday this day with how she handled thesituation, super professional and excellent customer service. Worth the wait since they were so so kind. (I don?t remember hername but she had blonde hair and was so super sweet) 5 stars. Read more
Bad service. They were out of regular caramel, so they just gave me dark caramel without checking like they usually do when... they run out of regular. Asked her if it was the dark stuff. She said that it's definitely regular caramel, while looking at melike I'm a massive b-hole. I drove away, tried it...and it was the nasty, runny dark caramel. So, I went back in the store toget a new drink, and was treated poorly by the staff inside. They remade my drink, but it ended up being caramel flavored milkwith barely any coffee in it. And since Starbucks has a formula...she did that on purpose. Because I had the nerve to politelyask for a new drink after being lied to. Read more
Well organized and clean Starbucks. Friendly staff. Pretty small location but just perfect for a quick stop.
Unfortunately I have to give this visit three stars. My mocha was less than hot. Otherwise it was ok. Staff were pleasant but as... usual but gave priority to the drive thru clientele. Only positive point is that I am using a gift card so I didn't spend any ofmy own money. Read more
This is the worst Starbucks in the neighborhood. Every time i come here the drive thru is out to the street. The workers are... extremely slow. This Saturday there was only two cars in front of me, I ordered a regular pike, it literally took me 14 minutesto get to the window. When i get my hot coffee its now cold. . SI ask them if they can take it back and give hot coffee, theysay they can?t take it back but they can remake! Im told to now pull to the side. I wait 5 minutes then go inside they literallynot remaking my coffee at this point 20 mins for a non-specialty coffee is crazy. I ended up getting a refund. This place mustbe under new management. Since 2021 the service has been horrible. Im just going to skip the hassle take the drive to anotherStar bucks. Or drink a different coffee. Read more