Reviews for Wendy's in Schenectady, NY
Employees are nice enough...most of the times. But the dining room is STILL closed-for some reason-forcing patrons to have to... use the drive-thru ONLY. This location is no longer customer friendly. I used to stop to use the restroom (which were alwaysnasty btw), but once inside, I would order food and sir down at a table, instead of eating in my car-which now I have to dobecause it's drive-thru only now. Also, ot never appears there's a manager in charge. It's already teenagers on their own. Ilike going inside and seeing the staff behind the counter cooking. I get the impression that inside is a free for all. It's awaste of commercial space where a real fast food restaurant could be occupying. Read more
We were visiting the area for the Van Gogh exhibit and wanted to grab a quick bite before heading home. The Wendy's was very... close and boy are we glad we stopped in. The general manager took our order and when he found out it was our son's birthday, took great pains to make sure he felt special on his special day. I truly appreciate this unexpected kindness and my familywholeheartedly thanks both him and the company that made the awesome decision to hire him. Read more
Fries are good. However they are lacking quantity for the size sleeve they come in was barely halfway full as bad as McDonald?s... and Burger King with being cheap on fries potatoes are pretty cheap they could afford to give a full sleeve for the price theycharge. Burgers are ok wife said chicken sandwich was good. Read more
-5 stars if I could. Guy at the drive thru is high as a kite, give attitude, started arguing with me and over all no customer... service skills at all. Wendy?s needs to train these people and hold them accountable. Read more
Ordered a meal, got the drink and frys, no sandwich... Like really?! 1 Star ? sorry, not sorry. I'll go to a different franchise... owner and give him my money. Never again going to this location. Bye Felicia ?? Peace out. Read more
Time in the drive through was atrocious. Literally waited 5 minutes to be acknowledged, gave half my order (to no response),... waited another 3 or 4 minutes, gave my order again and they still got it wrong which resulted in me paying more than I hadintended. I told them they got it wrong and didn't even receive a "oops, sorry". They're lucky the mistake was just for morespicy nuggets which are still great and the only reason this Wendy's gets an extra star. Read more
Pulled up to the drive through with no one ahead of me and was told to wait. Then a very rude person with an attitude came on... after several minutes with cars piling up behind me. I drove up to pay and my receipt was given to me like I offended themsomehow by just placing an order. At the second window I was also treated poorly. Will only go to this Wendys again if Imdesperately hungry. I think 2 stars is generous. Read more
The restaurant was rather empty and the workers uninviting even though no one was there I was rushed to order when my order... arrived all three of the patties on my Dave's triple were burnt. I would recommend searching for a different location if wendysis on your mind Read more