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Reviews for Chick-fil-A in Schererville, IN

Reviews By Ally 1 year ago
1

Used to be a great location of CFA, but the last two experiences (specifically with my mobile orders) haven't been up to... standard. I?ve never had issues with mobile orders at any other location, but the last two times here, my mobile order was?checked in? by the booth attendant but I could see in the app that it never was checked in. You?d expect your order to be nearready when you reach the window but after asking for my name, they had me pull forward to wait another 10-15 minutes for myfood. Hoping to see an improvement with the convenience ordering ahead should offer. Read more

Jenna Schulman 1 year ago
1

i ordered 2 meals and paid with cash and the person taking my order, and the other workers as well, didn?t know how to swipe a... gift card or take cash so the whole process of JUST paying took 5 minutes. the line was extremely slow and cars that were behindme that had much larger orders got their food before me. i was waiting in line for a good 25 minutes and not one worker went upto me. Read more

Jenn Ginther 1 year ago
3

Well...they're busy but no excuse not to give customers dressing for their salads or napkins and utensils. Messed up the... person in front of me and mine was incomplete. Too many young people working with lack of supervision. I will wait awhileand try again but if this continues to happen I am a 3 strikes your out person. Last time computer's went down and instead ifinforming us they stood around aimlessly which showed they could care less. Bad for this company. I moved from the south andthis kind of service is not tolerated. Read more

AS 1 year ago
1

Manager Autumn was very rude. Instead of getting someone to help the young lady at the register during breakfast time and long... lines, she denied people from getting breakfast. Customers were in line 15 minutes prior to 10:30 and should not have beendenied breakfast. This is the slowest moving chick fil a I?ve ever been to and will not return because of Autumn. I cansometimes understand the long wait times but when the manager has an attitude as if it was the customers fault that she doesn?tmanage lines well then it becomes unacceptable. Autumn should?ve honored everyone that was in to receive breakfast instead ofhaving a nasty attitude about it. She had more than enough workers walking around to jump on a register. Don?t get me started onthe drive thru line. This is by far the worst location I?ve been to. Read more

Jonathan Williams 1 year ago
5

Had my doubts but had a great lunch today! Food was delicious and it wasnt so busy. Customer service was great. Will be back for... sure. Read more

Dylan Haney 1 year ago
3

As all Chic-Fil-A go, it's always busy. Food is good quality for the brand. Staff still has some training and learning to do.... One of my trips took a half hour because they didn't know how to handle orders from the app in the drive through. Also, some ofthe staff are too chatty, I'd like to eat in peace with my party. Read more

Danielle Brannon 2 years ago
5

Had my daughters 8th Birthday party lunch here after an afternoon at the nail salon- The manager was very nice- wrote a sweet... note on top of the chicken nuggets platter. Had a nice little area set for us and all together very accommodating for ten 8 yearold girls + 5 adults! Highly recommend stopping here for some good food :)!! Or catering/having a birthday party lunch here! Read more

Paige Jedrzejak 2 years ago
5

Great service, great layout, great food!! FYI: There is currently no way to enter/exit through the Lowes parking lot. Google... says it's in Lowes and it isn't. There were many cars with us that had to turn around to go into the correct driveway toenter. Stopped by at noon on a Thursday and both drive thru lines were all the way to the entrance in the back of the parkinglot. While in line, I placed a mobile order to make it easier once we got up to the woman taking orders. I waited in like atmost 8 minutes start to finish. I bought a cobb salad with grilled nuggets and garden herb ranch and a medium pop. The salad wasso fresh and the nuggets were cooked perfectly, seasoned nicely and an ample amount for the salad size. There was so much tothis salad it was a great lunch split with my husband. All of the staff we encountered were so friendly and the way they havethe parking lot laid out for the traffic flow is fantastic. We will be returning to this location! Read more