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Reviews for Church's Texas Chicken in Scott, LA

Stephen Smith 1 year ago
1

I placed an online order Friday evening at your Scott La location. Order said it would be ready for 5:07 pm. It?s a 12 minute... drive from my house to the store. I arrived at the location at about 5:10. Got down to pickup my order and lobby was closed.Drive through line was long but my order was placed and paid for. No biggie. When I finally made it to the squak box I was therefor at minimum 6 minutes with no greeting at all. Not one minute please or nothing not even a sound. So I pulled up and behindthe cars waiting in line. When I finally made it to the window. The lady barley opened the window and asked what I wanted. Nothi how are you how my I help you none of that just ( what you want). So I told her I placed an online order and told her myname. She then looked at me and and I quoted very abruptly she said ( It?s not ready!) and closed the widow and waled away. Mindyou my meal was supposed to be ready by 5:07 and it is now 5:30. After about another 7 or 8 minutes she brings me a bag of foodand says here closes the window and never looks back. I do knot know any of these ladies. But I tried to get there attention tolet them know they had not given me my 2 drinks my large mashed potatoes and gravy nor my Mac and cheese. But they did not careI was still sitting there. Now as a small business owner in the food industry there is no way I would let any of our employeestreat any customers this way. I?ve been to this location 3 times now and have had a bad experience every time. Me nor my familywill be back. And I will be spreading the word. Thank you and have a nice day. Read more

Cachet Douglas 1 year ago
1

I wanted a 20 piece original with only the thighs spicy the manager said no cause the way they drop they're chicken like Really,... I said I can wait and she said No I can get half spicy and have original I'm like what's the difference if I want only thethighs spicy cause I'm feed kids that only eat original???? Wow what happen to customer service theses days I left with my moneyand will not be going back to that restaurant so sad and the one on Congress making people sick ???????????? so sad I need themto get it together Read more

Kayla Cowan 1 year ago
1

Terrible, my chicken was old even though I asked the employee if it was fresh and of course they assured me it was hot and... fresh. Instead I recieved old, cold, and tasteless chicken that smelled and tasted like old grease. My peppers that came withmy family box was half the size of my pinky finger. I'm very disappointed and I spend 30 dollars on this meal. I went in theafternoon but this still shouldn't excuse the quality of food. Read more

Leighton Arceneaux 1 year ago
5

I come often, mostly on Saturdays after work. I have no complaints. Only problem is that the dining area isn't open to order... inside, because I don't like going around the drive thru to order my food. Everything else is wonderful, from the service to theattitudes and hospitality of the workers, as well as the food. Read more

Nicholas Brasseaux 1 year ago
3

I've food was good the only complaint is the the dining room is still close an they have a sing on the that say dining room open... I have gone more than once an the dining room is always closed an that at by 7pm they were closed an when I say closed there isno one in the restaurant an the lights were off Read more

Logun Goodwin 1 year ago
1

Rude, always closed around 6-7 pm and online and their sign says 10 pm. They are ALWAYS RUDE

shantel 1 year ago
1

Workers need tobe trained. 1 ar in front of me I ordered 4 biscuits, waited 52 minutes and left with no biscuits bc kids were... hungry. I went to go inside and they lock the doors bc they clearly can't handle customers I knocked to cancel ny order bc wewaited al.ost an hour for biscuits and wanted to see what was going on and they laughed, the wait is usually 45 minutes whichtells you workers are in competent to HANDLE FAST FOOD AND OBVIOUSLY CUSTOMERS churches needs to supervise this place and do acomplete rehire Read more

Cathi Dekens 1 year ago
1

This was one of the worst food experiences I've ever had. The order taker for the drive thru was extremely rude, going as far as... yelling at me for not reading the board when what I was looking for wasn't on it. The chicken was burnt, the coleslaw was sour,and the large potato was half filled. I will not return Read more