Reviews for Chipotle Mexican Grill in Scottsdale, AZ

The new Garlic Guajillo Steak is great. Staff was friendly and attentative. I sat outside. Clean all around. Birds are hard to... deal with. Outside they were there waiting for you to step away from your food. Read more

This location is always busy but it doesn't take more than a few minutes to get through the line and get your food. Food is... always hot and fresh, and staff is always polite, helpful and friendly. Restaurant is clean and comfortable with lots ofseating. One of my favorite fast food restaurants! Read more

This is my favorite chipotle around. They never go light on the scoops. They?re always upbeat and energetic. This location seems... to always be busy and they still get through the orders quick. I also don?t like ordering chipotle online for pick up. It?salways messed up with something missing. Not at this location every time I have ordered everything is correct and delicious. Read more

Usually don?t come to this location as I forget it?s here but came here one night. Employees are all on the younger side.... Cashier girl was friendly and you could tell she knew what she was doing. Workers preparing the food were pretty dead and lookedlike they could care less about being there. Food tasted alright but like many other Chipotle?s lately, they?ve been skimpingout on portion sizes. Bowels have not much meat inside and when asking for more, it?s going to cost extra. Probably will goelsewhere next time! Read more

My kids asked for Chipotle. So even though it's not a place I would prefer to pick for Mexican, away we went. Immediately upon... walking into the store, the guy behind the counter informed us that they were out of cheese, guacamole and chicken. Since itwas pouring down rain and we were already there, we decided to make due & get queso cheese instead since they were out ofshredded cheese. As a guy walked in who looked to be just arriving, the kid helping us yelled at him that he had been theresince 6:30 am. We ordered a couple of steak bowls, one with no cheese, since they were out, and another steak bowl with queso,only because they didn?t have shredded cheese, a basic ingredient. Since they were out of guacamole, which is something we wereexpecting to get before learning of their supply issues, we ordered a bag a chips and a large queso, which we absolutelyexpected to pay for. I stepped over to the cashier and I asked the cashier if they would substitute the queso cheese on thesteak bowl since they were out of shredded cheese. She said we always charge for queso. When I asked if they would make anexception and substitute the queso for cheese on the steak bowl this time since they were out of shredded cheese, she rolled hereyes at me and ignored me. I walked over to a guy who was poking and prodding the food with a temperature gauge and asked him ifhe was the manager. He was. I let him know that I felt it was wrong to charge a customer for trying to substitute something fora basic item that is expected on nearly every Mexican food dish. When I brought this up to the manager he offered me a bag ofchips, which I informed him I had already bought. I asked him to do the right thing and not charge me for queso & he didnothing. Heck he could of instead of giving us an extra bag of chips, he could have refunded us for them. He looked like I hadasked for the combination to the store safe. I was looking for him to do something. Instead of refunding me for th Read more

Stopped by this location as I was working in the area and was in the mood for some good food. I placed an online order to save... myself some time, to be honest it was my first time using the app. Ran pretty smooth, no issues placing the order and arrived atthe restaurant, my order was sitting there waiting for me! I usually go with a burrito and load it with all my favorites, thefood was well wrapped, I know it's a minor detail but it goes a long way. Food was still plenty hot and I sat down to enjoy mymeal, always great tasting ingredients, pleasantly surprised there was actually an even amount of everything Iordered. Customer service at this location was ok for the most part, it's not the end of the world but not one time was Iacknowledged or welcomed into the establishment. Like I said, not the end of the world but it still goes a long way in makingthe experience that much better for the customer. Read more

Thanks for the uneatable dinner!!! They were pretty overwhelmed but was pretty slow and articulate with the guy and my one... bowl. I tell him light hot cause then proceeds to give me the biggest scoop. Not only before my food was placed in anotherorders bag. I can't do my part if you can't even scoop sauce correctly. Do better. My a** doesn't thank you. I'll have y'allmake it over next time. Yikes! Read more

well, in my case, they served me very little, I don't know if it was because I was Hispanic, because I was watching and other... people served them much more being white, what I ordered was a bowl, very bad Read more