Reviews for Wendy's in Scranton, PA
Lady that takes orders is impolite and handles fries with no gloves. Went there with my husband. Waited 15 minutes (as someone... that worked in fastfood that?s a long time considering there wasn?t another car in sight). Got charged an extra drink(frostycino) as well but didn?t want to wait another 20 minutes for a refund before my 8AM shift. I get that fastfood isn?t aglamorous career, but at least look for people that follow state hygiene standards and that maybe even like working with people! Read more
The food is great except sometimes service sucks . its like an old fashioned restaraunt which is whats great about it. Its not... good if your in a hurry Read more
Slow service the cashier seems afraid to talk to the customer. And I understand because as I was waiting for my food 3 burgers... came out and were wrong, same for mine. If you plan to go to this location? Check your order twice! The guy that was ordering asI was waiting for them to correct my order gave specific instructions ONION AND CHEESE THAT ALL ON THE BURGER! they finally gotit right on the 3rd burger!! Read more
One of the nicer Wendy's I've been to. The sign is old, but the interior is modern and they keep it nice and clean. All the food... was fresh. I think the cashier was still in training, but she was still professional and nice. Read more
Overall the employee's were nice.! But around 12:30pm the place is extremely packed and the drive thru is ridiculous with cars... over packed waiting on there food !. Don't know how they can make service a little more quicker ! . But if your trying to makeit back to work before your lunch time is over !! You might want to find another spot to eat ! If your not in any rush thenyou'll be just fine!. Read more
When I'm out of my way out of my business out of my territory when I'm out of my zone where my comfort spot is I have to stop at... my local businesses to see how they are doing and how capable their business is operating my job is to make sure everyone issafe and happy and lovable no matter what hopefully you can share my information of dad 20/20 and pass my photos to others toupgrade my business in life and Sharon investment times with others Read more
Other than a long drive thru line infrequently they are great! The food is always hot and fresh everytime we go thru. And the... employees are awesome and polite. Read more
I hate to leave a bad review because I love Wendy?s food but the service here was horrible. Originally I ordered on the app but... when I got to the store they couldn?t find my order. Then I went in to reorder my food and they messed up 4 of my burgers. Iwent back in to get them fixed and while waiting i watched the employee making my food abandon it half way to take a break. After waiting an additional 10 minutes I asked if anyone was going to finish making my burger and then watched an employee startmaking my food while eating her own food. She must have got some of her food on her fingers because she then cleaned herfingers with her mouth and then continued to touch my food without gloves or washing her hands. When I finally got the food itwas again wrong and it was at this point I decided I didn?t want to eat anything they were going to make with their hands andleft with my messed up order. For anyone that cares about sanitation or having the right food do not eat at the Wendy?s on 1000Wyoming Ave Read more