Reviews for Safeway in Sebastopol, CA
Visited here with my grandchild and elderly disabled client. Had to walk into the middle of the road with both of them, around... the 30+ teenagers just to get TO the doors. Then there were what seemed like another 80+ (exaggerated maybe but could not seewhat I was looking for through the multitudes of kids) inside, in the aisles, blocking corners and walkways and chattingobliviously in several cases. While they were fairly respectful, it was very off putting to have to stop every 3 steps to avoidrunning over someone. We then went to the deli, where we waited in line to get a snack and was ignored in favor of people whohad just stepped up to the counter to examine the cases. We are loyal safeway consumers, but this experience was nothing nice,and I can't help but wonder why the manager allows that. There's also no way to contact the store directly other than a phonenumber (tried calling and got no answer). In future we will remember to check the time and avoid this store when necessary. Read more
Clean shopping experience staff was really friendly and helpful we got accosted by a Kevin who was throwing a fit and the meat... department because the cuts of meat he wanted were already sold and we looked at him and he started yelling at us which is quiteentertaining so I had to start that it was a little bit of an excitement and the manager came over and talked to us we chuckledand it was a good experience overall very friendly great place recommended Read more
5 stars for the store & the employees, 3 for the corporation, so split the difference & you get 4 stars. The J4U program needs... more polishing & the self-checkouts need an option to scan in bags as you use them, rather than tripping the scales and beingforced to bag afterwards; very inefficient, the remedy is simple! Read more
The shelves were bare, the store was old and not clean, the produce overpriced and poor quality. Will try one of the other ones.... I would rather drive further and have a better experience Read more
I?ve had the pleasure of living behind this Safeway for 8 years. When I say this Safeway?s customer service is impeccable it?s... not because I?m biased. I work in customer service myself and I?ve truly been impressed with this crew of wonderful individuals. Read more
Whenever they shut down self check, they seem to never have enough cashier's to keep the lines down. One cashier! I was 8th in... line and 3 people behind me, as I reached the cashier they line hasn't gone down but continued 1/2 way down the aisle! Spent 25minutes just to ring up one item. RIDICULOUS Read more
Nice produce section, friendly clerks. Abundant selection of goods. Starbucks inside.
This safeway is great, but quite busy during the day. I prefer to go at night, when there are less customers there.