Reviews for Baskin-Robbins in Seffner, FL

The young Man and girl that Worked tonight have the best customer service in the world. Wow they are the representation of this... word Read more

Went through drive thru and was told their out of ice cream?!

This a very poorly managed unit numerous times the latest today the don't have Strawberry Ice Cream! I have also not been able... to get an Hot Fudge Sundae! No question the manager needs to be FIRED! Read more

So this place is a Dunkin Donuts / Baskin Robbins shop. As soon as I entered I was not liking the place. Dirty outside and... inside. Staff does not welcome you in. I like my ice cream cold not s mushy like a shake. Doors to ice cream are left openwhile staff looks for cone or cup or utensils needed. Hubby placed order and they were ready to ring up item. Did not even askif I was ordering anything. Sorry I ordered. Should have went with my instincts- ice cream mushy, by the time I went to take apic it was melted - so no picture. Should have read reviews before I went in. Read more

went a week ago for a chocolate shake, was told the only ice cream they had was mint choco chip and rainbow sherbet. went back... today and they are COMPLETELY out of ice cream????? HUH?? Read more

Horrible service!!! They had no ice cream yesterday and all the employee's were eating chic fil-a on the floor. So we asked... because we just stood there and nobody greeted us. They need to SHUT this place down because the customer services is horribleand this why im against higher wage. Read more

I would give 0 stars if that was possible! Could not understand order for 4 small milkshakes - 2 chocolate and 2 mint chocolate... chip. Repeated multiple times and even questioned again at the window. All employees seemed very confused. Asked to wait in aparking spot. After waiting some time, 2 were brought to us. We tasted them while waiting for the other two and they barelytasted of anything other than water. When the 2 chocolate ones came out, they too tasted like water. Employee was no help.Clearly none of the confused employees know how to make a milkshake. Don't order the water shakes! Read more

Totally incompetent staff. Was told they cannot take cake orders, make milkshakes, only scoop ice cream. They talk about... customers rudely, and to them just as rudely. The Dunkin attached is the absolutely worst ever as well. Don't waste your time atthis location!!! Will be wrong, and too long!!!! Zero stars. Read more