Reviews for Chick-fil-A in Sewell, NJ
If you want your order wrong, go to Chick-fil-A Mantua. I don?t think I?ve ever written a review and certainly not a negative... one, but I was moved to do so by the chronic mis-management of this particular Chick-fil-A drive thru. Had they gotten just oneorder wrong, no big deal. However, today was the third time in as many months that I get home and my son?s chicken nuggets werenot in the bag. My wife called to ask that on this third infraction they have the decency to actually bring the nuggets to us aswe are tired of running back up there to correct their mistakes. The manager made some corporate-sounding statement about?unfortunately not being able to send the food to our house due to driver safety? even though they have delivery cars runningaround all over the place. This convenient, albeit false excuse is frankly insulting. The manager offered to put a reward onthe app since he wouldn?t make the mistake right by bringing the food and she turned him down out of principle. He thenproceeded to sanctimoniously tell her that she was the problem and unilaterally ended the call while she was still waiting herturn to get a word in. It?s truly unfortunate because this particular Chick-fil-A has been a part of our lives for years: post-soccer game meals with our kids teammates, party catering, picking up dinner when we don?t feel like cooking, etc. Unfortunately, we cannot continue in good conscience to reward incompetence and arrogance. We will continue to enjoy otherChick-fil-A?s, but this one must unfortunately be put on the no-fly list. It?s really too bad. Read more
Food is usually very good. Prior to Pandemic, this location was very very very busy. Since pandemic and increase in inflation... has not been as busy. Use to be so busy in the drive thru that you couldn't get in the parking lot. Middle of 2022 has notbeen as busy.. ???????? 4 -star Read more
Not my typical chick fil a experience so they'll get a pass by the sandwiches were small and UNBELIEVABLY dried out. Yuck. We... live too far to go back. Read more
My family eats here a lot. We've probably been there over 120 times since the day they opened up in Mantua Square. Back then my... daughter was younger and she liked the playroom. It was always a fun place for a meal. I remember with fondness theDaddy/daughter date night the restaurant hosted many years ago. As the mother, I was not there, but still until this day, thephotos make me smile. Anyhow, we've dined in, done tons of takeout and drive thru, plus about a half dozen deliveries. The foodis always good! That's why, no matter what, we continue to return. However, they have had their fair share of mistakes. I'vegotten sodas that were all seltzer; no syrup. Many times, I have had missing sauces; sometimes even entire missing items, like asandwich. They almost always forget my salad toppings. I guess I could just stop going, but I don't. However, I am done withdelivery after the last experience when my entire meal and drink were missing. It took me multiple attempts at calling therestaurant before I could speak with someone in live time. My family was done their dinners when my eventually made it to ourhouse. If you can put up with the inconveniences, the food is very good! We love their strips, sandwiches, and salads. Milkshakes too - - when they remember the whipped cream and cherry! To be fair they are always super busy and mostly polite, but Iwould appreciate better attention to detail. Read more
Food was great, as usual. But it took forever to get the food. Not a big deal. They were probably short staffed. Minus one star... because nobody said "my pleasure", or even have a good night and employees were complaining about each other within ear shot.Not the normal experience. Glad we were just passing through. Read more
They're quick, clean and very friendly. I go in there a lot and never had any issues. Always a smile and nice experience. Great... food as well. Never once got an order wrong. They only lose a star for the bad parking lot design. Idk if it was already therewhen Chick-fil-A came here or a choice it. The parking lot gets so backed up at certain times. Read more
The food is deeeelicious as usual. I always order from the catering menu, but this time I noticed the large fries were really... medium & much SMALLER trays which equals less food, yet the prices are higher. "Shrinkflation"!!!!! Read more
Waited in line to place my order. Then they opened another line and about 25 cars were able to go ahead of me. Waited on... curbside because they were waiting on my nuggets. Forgot about me Waited another 15 minutes, forgot our sauce. Then pullingout one of your drivers almost hit my car he was driving way to fast through a parking lot. Read more