Reviews for Papa Johns Pizza in Shaker Heights, OH
No one wore gloves!!!!! I'm done I took the food and just threw it away. The lady had long nails no gloves. One dude scratched... his head and went back to pressing out the dough..The manager took my money then went back and start catching the pizzas andboxing them. No gloves didn't wash his hands before he started boxing the pizzas..Just very disappointed.... Read more
I arrived when the app said my pizza was ready and learned one pizza was ready and one was not. I then had to wait an additional... 30 minutes to take home one hot and one cold pizza. No one apologized for the wait. The icing on the cake was when I got homeand one of the pizzas wasn?t even what we?d ordered. Read more
Pizza was not hot I live 3 minutes u the street around the corner. The papadia was burnt and hardly had meat inside. Delivery... took a hour to get to my house. Read more
It was delivered by #ubereats unfortunately cold. ????. But it's coldly delish . Wish it had been atleast slightly warm. My... microwave died. It's WHYYY I needed to order something! And I knew this late I would be able to order at the window. So I hada coupon and I used it. Almost a win-win. Read more
I ordered a pizza for delivery. I work at a local business and ordered it to the door where I was sitting doing security in... front of cameras. The pizza was never delivered there was a feeble attempt at a text message even though it is clearly markedwhere the delivery was supposed to go and the person said that they were at the door and sent a text which I could not answerbecause I was working and instead of coming in and verifying if this is where the pizza was supposed to go the door dash driverjust drove off. When I called the business to inquire about refunding my money I was told that this was ?? my problem, thatdriver texted you!? After attempting to explain to the manager that I cannot have my phone on me at work and that the driver didtext me that he was at The door where the delivery was requested in his text message but instead of coming in he just drove off. the manager refuse to give me her name or any way to resolve the issue it was the worst delivery experience that I have everhad I suggest anyone do not order from this place. I was very excited as my first week on the job and I was treating my staff asI am one of the new managers I wast going to treat dinner w my new employees! again extremely disappointing veryunprofessional If I could?ve given a -10 I would have Read more
How truly sad. These pizzas were the absolute worst pizzas I have ever purchased. Don?t waste your money! You?re better off... buying a pre made pizza from Walmart. To be fair, The wings were edible. This was a $60 lesson learned. NEVER AGAIN! EVER! Read more
I usually live this papa John's location. But they have some rude chick working there now and I'm not really feeling it; which... is why I gave 3 stars. I also gave 3 stars because the jalapeño poppers were mostly bread. I could've made this at home. Allyou did was take the cut up ones that go on pizza and roll them up. More filling would be better since the dough is HUGE. Pizzawas great as always though. And thank you for the birthday cookie!!! That was a great touch to my meal and right on time. Thecookie was AMAZING!!! Read more
Wow! So now you have to pay extra to get your toppings all the way out to the edge of the pizza! We didn't elect this... wonderful new price gouge, and our pizza arrived with nothing but cheese on the outer 3rd of its diameter, which (for all yougeometry geeks) means about half its area had no toppings.. But it was delicious! Just so you know, Papa John: NOBODY wants apizza with no toppings around its edge! Read more