Reviews for Ruby's Family Restaurant in Shakopee, MN
I'll start with service, it was good. Server we had was prompt but we weren't offered other creamers for our coffee (we heard... from a booth across from us another server asked that question) and our server came to check up on us maybe once after receivingour food. Fairly quick, prompt and to the point. The food however, hash browns were quite mushy, I had the biscuits and gravy, Iwouldn't recommend that. I had asked the server how many biscuits came with the meal, I was told 2, but it was one biscuit cutin half. The gravy had jello consistency and very much had the texture that it just came out of a can (stated it was made inhouse) overall very unappetizing appearance and taste. My partner got a skillet meal which she said was decent. The one piece ofthe breakfast that saved the visit was the pancakes and waffles. Some of the best I have had in a while. Read more
Honestly food was good service exceptional. I am disappointed in these fries! So many clumps i couldn?t even eat them!
Food was good. Restaurant was clean and the service was decent for how busy it was. It has more of a south of the border... flavor/take on breakfast for their entrees for those looking for something unique and different. If you go, I recommend callingahead or going on a weekday. Always busy on the weekend mornings so prepare for a wait. Only concern was the bathroom needed arestocking of supplies. Read more
Great replacement for the Perkins that was here with some updated seating. Happy to have other options that serve brekkie all... day! Read more
Food is good. Service is not good. Saturday, May 28 7:30pm. Parking lot was almost empty. We were seated but then didn't see... a waitress for about 15 minutes. Saw them sitting at a table by the door. When they finally did come, the fat one with thewitch makeup on mumbled something barely audible with no smile or any sign of personality. I ordered my food and sheimmediately moved on to my sons who were with me. I had to stop her and ask if I could order something to drink with my meal. No experience? or just rude... I think the latter because it appeared that she had a trainee with her. I ordered eggsbenedict with white toast. When it was served, there was no toast. 5 minutes go by here comes the toast. But only 1 barelytoasted piece of bread. I asked for another piece of toast because I thought that was standard. "2 eggs...2 pieces of toast" No big deal. When I got the bill, they charged me 4.00 for the "extra" piece of toast and then they added an extra charge of1.97 "non cash adjustment". I was going to tip (begrudgingly) but when I saw the extra charges, I changed my mind and just lefta few ones on the table. Tell your servers to at least try to be pleasant. I would think it would be in their AND YOUR bestinterest. We will not be back. Read more
Great service, great food. Everything really fresh. Will be back. Edit: 5 visits now, each fantastic. Food is so fresh and... tasty. I had the country fried steak recently and it was amazing. Usually restaurants use poor quality steak. Not here, it wasfresh and moist and tasty. Please keep the quality up and I'll keep coming back! I love the country fried steak. It's so good.My favorite breakfast place ever. Read more
Great food and coffee! Was looking for a place to hang out and get some work done on my computer for a couple hours. The place... is super clean and the staff is friendly. I loved the a variety on the menu! Would visit again :) Read more
The food is amazing here. I always love ordering the chicken mushroom penne pasta. The taste is not just great but the plating... is great as well. I took a picture of the brownie sundae I ordered today. Yes I ate some before taking the photo. I also wantedto say whether if you're hungry for breakfast, lunch or dinner... its all served all day long. Read more