Reviews for McDonald's in Shawnee, KS
The folks at the windows are very nice but I am most definitely not a fan of the robot voice that takes your order. It's just... not personal anymore and I don't like that. Read more
The hours at this McDonald?s should be posted depends on who is working!! The drive thru has closed early on several occasions... and sometimes someone will let you know and other times they have customers just sitting and waiting then just leave. Read more
Waited in line to order twenty-five minutes, was told to move up to the window after they took our online code. Waited another... ten minutes to get to the window. Watched 11+ people ditch line from the wait. Get to the window for them to tell us theircomputers are down when they could have saved us time by telling us at the kiosk. The kids at the window couldn't tell us howto fix if the app payment went through (not their fault) but they needed an owner to actually run their business. It wasdisorganized chaos and I can't believe the building is standing. I'm completely disappointed in the DM's and Owners of thisbusiness for letting these kids take the flack. Wasted time for us to decide we're supporting Wendy's from now on. Better food,service and cheaper than McDonald's anyways. Read more
Absolutely the worst McDonald?s I?ve ever been to in my life! I live close by to this location so when I do chance it and go I... try giving them the benefit of the doubt but I seriously can?t! Order is wrong every single time and the fries are always oldand cold! They don?t listen to you when you tried to tell them how they messed up your order anyways and the sandwiches arealways smashed together and made incorrectly I?m just fed up with it. I worked for McDonald?s when I was younger for many yearsso I know if they mess up my order consistently every single time then the amount of orders they mess up total must be insane!Seriously attempted to reach out to corporate about this location since I never see a manager on duty Read more
This is the slowest and most disorganized restaurant (not just McDonalds) in Johnson County. Consistently every employee acts... like it's their first day on the job, NO sense of urgency nor even a thought to customer service. Even a standard order withoutchanges throws their entire processes into a tailspin. Avoid: driving 5 minutes south to the McDs on 87th is time better spentthan 16 minutes in line here waiting for disasters at the end. Never again. Read more
I've been to this location 3 times and ever single time it takes forever! I ordered a quarter pounder and 2 drinks. Got the 2... drinks and after waiting for 15 minutes I just left without my food. Another woman was complaining how they were waiting for 15minutes and she left without her food too. Avoid this location if you're on any type of schedule. Read more
I ordered 4 meals from this Mc Donald's and they messed up on a quarter pounder. Forgetting the bottom bun I did not realize... this until arriving home. I also was not able to get back until later that day for them to take care of the issue. I was thentold that he talked with me over the phone which was false i never called. then he proceeded to start yelling and telling methat he needed approval from his GM which I did not believe since any manager has the ability to approve and remake a sandwich.however, we where told to leave after he yelled and spouted profanity. I was told not come back by the manager that did not wantto correct the issue and do his job conflict resolution. I have no plans on ever coming back to this Mc Donald's unless there isa change in management. Read more
In app deals are where it's at! Times are tough these days, so any and all deals I'll take! Fast service and always warm food.... Check em out! Definitely download that app! Read more