Reviews for Dunkin' in Shelton, CT
My only hold up with this place is that it is always packed. The drive-thru is in a bad location so it makes it very difficult... to get in and out but otherwise no issues. Read more
Slow, inefficient and poor service. Multiple times will wait 10-15 minutes for 2-3 ordered items. Inside there are 4-5 people... working little, goofing around more. Conveniently don?t give your receipt to review in the app. Read more
Usually a great coffee and breakfast. Today I don't know what happened. Worst coffee ever. Asked for caramel swirl, regular... cream and sugar. It tastes like only the cream was added. No caramel and no sugar. Yuck. I will try again but go inside. Drivethrough was pretty busy. Read more
Place used to be a very fast acurate service. Staff was changed and service is poor orders are wrong 90% of the time and they... are very slow. I kniwn to spend 25 mins. On the drivethru just to get to my job and either have the wrong order or my stuff isnot done right. Read more
I ordered a mango refresher and I asked for lemonade no ice I ended up getting a mango refresher with green tea and a whole... bunch of ice and it wasn?t even packed in the store so I don?t understand what was hard about that Read more
Mixed emotions on this place. 1/2 the staff very friendly and attentive. Other 1/2 act as though you were doing them a favor... while they joked around in the back while customers were backing up. Customer service is suffering all over though... not aneasy one to grow accustomed to Read more
Place is really kind of hidden behind a small plaza,they do have drive-thru and is kind of quick.Inside probably 2 tables... available but food hot and fresh like always. Staff is very friendly and hard working people. Read more
Purchased a medium hot coffee I'm glad they're open on Thanksgiving