Reviews for Panera Bread in Shelton, CT
I wish there was a one star option? I made a online order to pick up through the drive thru.. it was ready at 7:49pm.. I left... the store well after 8pm. These two girls working 10/7 didn?t know how to do their job right at all.. they were too busy kneedeep in their own conversations to even remember that I had told them I?m here for a mobile order.. I know help is hard tofind.. but don?t work in service if you can?t provide it.. this location sucks Read more
Brutal. Ordered chicken sandwich gross Coffee sucked..soda flat..Mac and cheese sour. Even the pickle was like smashed. Dog... loved it? Read more
The new Shelton location is big, clean and has a wonderful outside patio to gather with a small family or a few friends. As in... everything prices are up but menu is still good and quality matches the menu. Friendly staff!! Ideal spot for a sunny weekendearly ???? morning. Read more
Terrible service!! Indian girl at window who was talking so soft I couldn't hear her. I kept asking her to please talk louder... but she didn't or there was something wrong with the intercom. Then she asked me to pull up and it took another 25 minutes tofill my order. I will never come to this place again! Read more
If there was zero stars, I would have given that score. After waiting over 20 minutes for an uncomplicated order, I asked for my... money back. There began another wait while all available staff tried to figure out what to do. After 10 minutes my partnerreentered the restaurant, clearly having a low blood sugar and I left. Out $29 and beyond angry with the lack of organization,management and caring. Never again. Read more
Beautiful building and landscaping, but the service is horrible. I went through the drive thru, placed my order for 2... sandwiches and was told to park in one of the spaces designated to wait for the food. As I was waiting I started watching anepisode of "The Office" and lost track of time. When the episode ended, I realized that I had been waiting for over half anhour. When I pulled back to the window, I was told that the "kitchen was backed up" and it would be a bit longer. I ended uphaving to cancel my order and get a refund. They definitely need new management. Read more
Food and selection is good, which is what keeps me coming back. They need to work on their attention to detail. I usually order... take-out and dislike mayo so I sub for mustard. I understand mistakes happen but my turkey sandwich keeps coming with mayodespite my customization via the app. It was happening almost all the time and I had to stop ordering my favorite. Decided totry again today and the same story. At least it wasn?t loaded this time so I scrapped it off. Read more
Was very disappointed in the amount of tunafish in my sandwich. There was so little I thought they forgot it. The past few times... I?ve gotten this sandwich it?s been less and less. The salad and customer service was great though. Read more