Reviews for Red Robin Gourmet Burgers and Brews in Shenandoah, TX

I?ve been to numerous Red Robin restaurants. This one was probably the worst. I will start by saying it took the waitress 8min... to come get our drink orders after the host sat us down. It took forever for our food to come out. Once the food came out, myburger was burnt and omg it was dry. And to add, it wasn?t even fresh. The bun was cool as if it sat 10min before it was broughtout. All of the burgers were over cooked and dry. The fries weren?t fresh at all. I mentioned everything to the waitress and shestarred she would take all of them back and bring back fresh burgers. But after looking in the kitchen at some of the people inthe back, I thought that was a bad idea. I didn?t want my food tampered with for sending it back. She never brought us friesback out. I had to ask her to bring fresh fries. I will never come back to the restaraunt. I can admit, I?ve been to a lot ofRed Robin?s and I was never disappointed. This is my go to restaraunt for a good gourmet burger. This establishment is not it. Iwill not recommend this restaraunt at all. Management, can you please do your job and make sure your checking the food. Not onetime did I see a manger walking around checking on the patrons or the food. THE FOOD WAS A WASTE OF CALORIES!!!!!!!!!! ZOOM INON THE BURGERS AND SEE HOW BURNT AND DRY THEY WERE SMH!!!!!!! Read more

Good atmosphere, royalty member get free birthday burger. Food taste good. Get bottomless root beer. It is worth it.

Basic burger place. The drinks are canned-ie there are about 7 to choose from. They?re fare. The campfire sauce is their... Chick-fil-A sauce. The sauce is actually the best thing going at this restaurant. The hamburger was actually pretty good also.You definitely pay for it though! Read more

My sister requested Red Robin for her birthday. We had not been in a very long time and weren't sure what to expect, based on a... few negative reviews. I'm so glad we went! The service was quick and friendly and the food was amazing. We all had differentburgers and all were good. I only snapped a picture of my hubby's, the Scorpion gourmet burger (he added an egg). He said it wasfantastic. I got the Black and Bleu burger which was also fantastic. Oh, we started with the onion ring tower. So crispy andgood! There were 5 of us and everyone enjoyed their food. Thank you Red Robin! Read more

The food was YUMMM! Giving 4 stars because we were seated in a small booth for 2..... the tile floor under our feet was a hazard... when were done ready to leave. Must have cleaned the floor with greasy water because it was slippery, definitely had to walkwith caution. My boyfriend said the drinks weren't strong enough either. Like they were low on alcohol and were rationing it. Read more

Joanie loves the turkey burger and asked to go here for hey birthday dinner. I had the fish sandwich and all of us enjoyed the... bottomless fries. Read more

It was our waiters first day and he was amazing. Very helpful and gave great recommendations. Food was amazing, absolutely loved... the burger. Very friendly service. Read more

The food here was A1. I have zero complaints about the service or the food. As you see my food came out picture perfect and... tasted amazing. I had their Royal Red Robin burger with a medium egg, and my significant other ordered their hot wings withfries. I would happily come back here again, Red Robin definitely knows what they're doing. Read more