Reviews for McDonald's in Shepherdstown, WV
Fast,accurate service best rewards of all fast food apps Needs a sugar free nocaf softdrinmk or upgrade to a higher grade ice... tea Read more
For some reason this company allows a MANAGER NAMED SAM (WIFE NAMED MANDY ) GENERAL MANERGER!!! SO make sure MANDY your husband... is a manager that belittled and makes fun of young staff for his comic relief and down grade them all day for his relief makingfun of Mike Cowell eye tag (that was removed in 8th grade but a Lil skin left that SAM THE MANAGER SAYS ITS STD'S!! Read more
Ridiculous expensive. Almost $5 for a large fries. Not the cleanest place either. We used to frequent Mc Ds often when the place... was decent and fair priced. Lately the staff and establishment in general have gone down hill and the pricing has gone to thetop of the mountian. Read more
Not good, ordered Uber eats breakfast and wasn?t informed of the breakfast times and it said the breakfast menu for this place... online so I placed an order for breakfast at 10am, driver didn?t even arrive until 11:40am then I get a text from the driver noteven McDonald?s that breakfast was over and they don?t have anything, already placed a $60 order and wasn?t even told by them,then I have to go back and forth to fight for a refund. Not happy Read more
Asked for fresh fries & got stale fries instead! It was a simple task! Would not recommend this mcdonalds at all..the staff... there seems to be bothered by something, I have been there 2x and no changes with quality of service...maybe upper managementneeds to make some changes on their end! Read more
Great, friendly drive thru customer service. Kyle was polite and greeted me with a smile and my order was well prepared. He and... his colleagues seem to do a good job to provide a good customer experience.???????????? Read more
There is too much to really say. Could have been a bad day. The employees that I had contact with were very CONTRARY with my... food? Pictures might SAY! Burnt or not cooked at all? McDonald's is going through a transformation with the covid VIRUS?Multiple ways there having to serve the public drive-thru; curbside, inside, mobile ORDERS and delivery? Seems that thereLEADERSHIP needs to maybe look and evaluate there operations. Last thing is ordered coffee and went back four times before theygot it right? Oh! Cell phone uae at the front counter while expediting ORDERS. Very unsanitary. Read more
If they can?t add 2 items to a DoorDash order they somethings wrong with Mc Donald I?m mad wow that mess up I call ask them put... on my order made nope was the answer like they don?t care about there customers care there self not they customers what they dothing they only do it take out his card that file no just wow never heard of anybody can?t do that Read more