Reviews for Dunkin' in Shippensburg, PA
It's a new establishment and it has curb appeal and it is very inviting. I rated it low due to the restrooms. They were... disgusting! I threw what I bought in the trash. If this is the same restroom that the employees use and they didn't clean it,that's a problem! Read more
I came in the other day. Ordered and waited. They got extremely busy customers were rude to them. Ignoring when they called out... orders. Claiming they ordered something else and so fourth. The workers are human and handled it very well. They even gave mylittle one extra donuts because it was his first time visiting :) no one is perfect , no business is perfect but their customerservice is amazing Read more
Been dropping in because I love donuts, and Dunkin is the only chain donut house in town! And it is right next door to where I... work! ???? But these Donuts are not my favorites. Always taste heavy and slightly oily. Coffee is bitter and almost chicory inflavor (yech). Selection of donuts is limited and not listed on menu boards! Service is good, but outside drive through isdifficult as lot is small and traffic heavy. Entrance/exit onto Wayne Ave is hazardous at times. Being a longtime fan of TimHortons, and west coast Winchells, Dunkin is a lagging third placed. Even local supermarket has a better selection and tasteprofile. Long's in Greecastle is only real donut place in valley! Read more
It's hit or miss here for service, and coffee. Today I only ordered a coffee, and despite being the only customer in the drive... thru, it took several minutes. I asked if it took a long time because the coffee was fresh, and the lady said yes. But then itsmelled old and was acidic enough to give me a sore throat and a swollen gland. In any other city, Dunkin would have some ofthe best coffee in town. I'll give it 2 stars instead of one because it has been good occasionally in the past. Read more
The 2 stars is just for customer service.... as she was polite happy and respectful.... The -3 stars is for a cold hard bagel... bacon egg sandwich with two bottoms that I received............ If I'm paying 5$ for just a sandwich... I at least expect it tobe served hot done and a top and a bottom!!! ..... The cheese wasn't even melted!!!!!! I doubt we will be returning here!!!! Read more
I'm giving this a two star rating because of the bagels. The cold brew coffee was good, but the two bagels with cream cheese was... pathetic with hardly any cream cheese on it at all. It tasted like I was eating a plain bagel. I threw most of it away. I alsothought the young guy at the drive threw window was rude. Read more
So for everyone having a bad day this should make it a little brighter in this world of meltdowns. I left home and went to... Dunkin on Walnut Bottom Road for a Large Coffee and Donut. Only to find out at 6:00 am in the morning I had left my wallet onthe counter at home 10 minutes away. They were so gracious to tell me not to pay, it was ok. I did go back and pay 20 minuteslater, Grateful is a understatement. So next time you want to leave a bad review, think of the good and kindness of this owner.I was a no one / who they did not have to give this to. Kindness..... THANK YOU. Read more
The girl at the drive through was not helpful at all. When I pulled up to the speaker, she says "what do you want?" I then asked... for the price of something that I didn't see at the menu. She proceeded to add it to my order and told me to come around to thewindow and pay. While never telling me my total OR asking if my order was complete. Which it was not. Then once my order wascompleted, I handed the girl my card, she snatched if out of my hand. I typically never go to dunkin to begin with, but stoppedfor donuts for the ladies I work with. But after that experience. I will not go again. Read more