Reviews for TCBY in Shorewood, IL
Could not be more rude. I would not recommend going here. Your already overpaying for cheap icecream I at least expect some... human decency. Lady behind the counter ????????????????maybe working at a gas station cleaning toilets would be better. Read more
I can go here everyday. Only bad thing I would have to say is they don't have all of their toppings out I always have to ask for... coconuts or pecan's because they don't have all of them out maybe they should get a bigger space so that they can put all oftheir toppings out on the counter. But other than that I love this place I can go and have a yogurt every day honestly. Read more
If you are going this week make sure you mention the Restaurant Week Deal for 25% off because the sign about it is on the... counter after the checkout/cashier near the napkins and spoons. Just left with my two daughters who paid for their own yogurt.And when I asked just as the last daughter had finished paying, we were told it is one of those things I had to mentionbeforehand! How?!! They clearly don?t want to give you the discount. Which tells me they don?t want my continued business. Thisreminded me of the time we went for last year?s Father?s Day, a family tradition after our dinner, but was told the free servingfor dad ended at a certain time which we missed and was never the case years past. And so we decided to patron them anywaybecause it was our tradition. while outside enjoying our frozen yogurt the worker is letting down the patio umbrellas, then wentstraight inside and commenced to serve toppings for a customer without washing her hands first (as that is the way things wereat the earlier part of the pandemic. Now you serve yourself with gloves). We were disgusted but apparently not enough toremember why I had stop going. Most restaurants are so proud that they are apart of restaurant week they make sure to mention orgive you a menu. Or why not have it automatically in the register settings. Oh I know why because you?d rather sell overpricedfrozen yogurt that?s not even organic.Should have given them a 1-star a long time ago, a zero star if I could. I would haveremembered never to go back. Poor customer service and ethics. There! Done! No way my family and I will go back. Read more
I come in a decent amount and the girl I see is always super sweet. Tonight though, the girl didn?t know how to work the... register and when I asked her a question she gave lots of attitude and didn?t even apologize for not knowing what to do. Butother than that 5 stars, but the girl from tonight gets 3. Read more
I enjoyed the flavors and the cleanliness in the store. As many reviews said there are not as many selections or they are quite... repetitive. The price is high. In the last 2 visits, the QR scanner did not function so it could not collect the points for theloyalty program (we do spend more than $15 each visit). They asked me to call the corporate which is a joke because no one everresponded back, not even with the email. If this had happened in the past (malfunctioned machine), why wasn?t it taken care of?Why did the customers have to go far and beyond to join this loyalty program (that its purpose is to bring the customers back tovisit) but the machine for this program doesn?t work? There isn?t a function where I can input my dollars spent on the corporatewebsite either. I want to support and frequent this business but I don?t think this is going to work out anymore. What a shame.Things that the owner can do it right but not, for whatever reason. Read more
Just a little different experience from before COVID, but still a great place for some frozen yumminess the way you want. You... fill the cup, and the employee puts on the toppings. They are doing a great job at keeping it disinfected. We stop in as afamily whenever we need a frozen fix. Read more
Always super clean, employees are friendly. The toppings bar is always fully stocked and looks great. Also love that they rotate... their flavors and offer free samples to help you decide which to go with. Read more
I have been going here for 4 years, I love the flavors and toppings, and the prices, this is an amazing place to go on a hot... summer day Read more