Reviews for Cracker Barrel Old Country Store in Shreveport, LA

Breakfast was delicious. Many options for all tastes. Server was always checking in and ensured the drinks were refilled... regularly. Read more

My family, and I ate here for dinner tonight because I was craving some good ole country food, and didn?t feel like cooking, and... it was GOOD Y?ALL!! Miss Jayden was our server, and she was polite, but not overbearing which was perfect, and Mrs.Shelia at theregister was absolutely delightful. The food was spectacular, all in all it was a great experience. I highly recommend a trip tothis Cracker Barrel! Read more

This is my first time ordering from this place and I use doordash. I eat with my eyes my pancakes look disgusted.This is... embarrassing.And I have trash in my bag one glove and they did not give me my silverware GO TO IHOP...I TASTE DRY EGGS. Thisbusiness need to close or find a CHEF Misleading on peach cobbler NO vanilla ice cream this was a waste of my money... thelocations in Shreveport, Louisiana. There's no need for you to respond telling to email you. Check the location and it happentoday. Read more

I've never been here for breakfast but it was great. A line to be seated but it moved quickly. Staff friendly and prompt food... service. Read more

We moved here 6 months ago and frequent this Shreveport location. Everytime we have ordered- our order has been wrong! Usually... they ?fix? the issue and throw in some clumped up dried out veggie sides. Last night the girl didnt even put our order in theputer so we had to wait 30 mins longer once we got there to pick our order up. That broke the camels back, my fried chickenpatty for my salad was like chicken-jerky, tough as nails! We also had ?turkey n dressin?- the dressin? was all dried up so imnot sure if it was from last Thanksgiving or the one before that. We will continue to eat cracker barrel but NEVVVVVER at thislocation again. WARNING- dont eat at this one if you want fresh food and friendly customer service. Dont waste your $$$ becausewe feel like we have made a bad ?investment? by making excuses for their poor service every time! ???????? Read more

I would like to bring the terribleness of this place on the pandemic and I'm sure that has affected the quality of service they... are able to provide. Truthfully though, I've lived in this city the majority of my life and I keep going back here because everyonce in a while my kids get a wild hair. Service is consistently bad, food is consistently incorrect. Last time I was there weordered hot tea, we were brought an empty teapot and a tea bag and never provided hot water. (Even though we asked). Not surewhat they wanted us to do. We ordered eggs inside of toast and were served scrambled eggs with sliced cheese , thrown on top ofa piece of toast with just with a piece of the bread cut out of the middle. Was not like the menu described at all. We were alsoonly provided 2 sets of silverware, 2 plates fir biscuits (ethic I had to ask for), and 2 drinks even though there were 3 peoplein the party from the get go. Had to ask repeatedly to get the 3rd person served. This was just the most recent experience butas I've mentioned, service has been bad there for years, and it is not improving. Read more

I wasn't very happy with my visit today. Turkey and Dressing was the special. It usually comes with sweet potato casserole. I... asked if I could get something else and the server agreed. That was a bright spot at least. My husband likes his catfish andfries on the salty side. So, he was pleased in that regard. Another bright spot. About 15-20 minutes after ordering the servercame out to say we were waiting on dressing and dropped off biscuits that were lightly burned. (They were replaced afterrequested). The server was gone before I could ask him to please bring everything else out. It took another 10 minutes for themeals to come out - without gravy for the turkey. The turkey was very dried out and everything was over salted. I didn't eatthe turnip greens because of that. The okra wasn't crisp. My husband got a tea refill but the server forgot mine. We neverreceived ketchup, a tea refill, vinegar for the greens or the gravy. The server came out at then end of the meal and asked howit was. I picked up a small piece of turkey and clinked it against the plate. He immediately went to speak with the manager.Our server was very nice but seemed rushed. The manager didn't make time to come to our bbn table. However, the server came outto say the manager had written off our drinks. That didn't make up for a terrible meal but it was a nice gesture. Read more

This was my first time eating here but not for my significant other he had been here his whole life. We didn?t wait long maybe... 15 minutes and walked around the general store. Faith was our server. We sat down for 10 minutes before she came to our tableand took our drink order. Then she disappeared for 10 more minutes no drinks yet. She didn?t know anything about menu items whenit came down to items for allergies. If we asked for something she told us hold on she had to go ? drop food for the othertable? we were just like oh okay. She walked past many times saying things to us but we didn?t understand. She then apologizedto her other tables around us about things. she spilt our drinks and left her tablet on our table. She was very rude when Wewere trying to order she kept cutting us up and telling us ? hold up start over? we literally ordered French toast. We askedfor biscuits to come out before our meal and she said ? they come with your meal? and we replied we know can we have them beforeand she rolled her eyes. As soon as she walked away I asked someone for the manager. I?m sorry but I cannot deal a server beingrude and cutting me off when I?m asking a question or trying to tell you my order. The manager came by and apologized andswitched our server to Kimberly. I never did get the manager?s name.Kimberly immediately brought out our biscuits and herfavorite jam it was amazing. Kimberly?s attitude and service was 100% better than Faith?s. I like the general store it was aeasy way to kill time and we found some items we liked and bought. There was items from toys to candies to homely items andseasonal decorations. The food at Cracker Barrel was not impressive. The bacon and fried apples were the best items. The Frenchtoast was so dense and soggy it was like they didn?t cook it long enough we barely could eat half of it. My fruit bowl waspitiful just a couple pieces of fruit. The service from Kimberly was the best part. But faith and the food was Read more