Reviews for Domino's Pizza in Shrewsbury, MA
They don't even deserve 1 star. Ordered at 7:46pm tonight. It's now 10:15pm and we still don't have it. Called at 9:35 and were... told it was going to be put in the delivery vehicle and on its way next. Still no food but we already paid for it. Terrible,terrible service. I'll be stopping buy tomorrow for my money back. Read more
The worst service I have ever received in my life. Order was over 1.5 late with zero communication, no attempt to fix the... situation, what an absolute joke of a restaurant. Do not waste your time or money here, you?ll end up with money spent and nofood. Read more
I paid with a dominos gift card..there is no way to add tip if u pay with gift card..when ordering online. The order was so poor... quality...raw inside...and no toppings...they made such order purposefully...driver was so in attitude....very poorexperience...this is not a good store to buy...do not waste money....order from different store....when u submit your review onorder...u get just basic points back for messing your order....there is no outcome of feedback as well.... Read more
They took 90 minutes and got my order wrong and only gave less than half my order worth of online points as an apology, but they... expire in 30 days. Overall regretting not ordering Chinese instead. Read more
Follow up to my last review.. I called to give you guys another chance and use the free pizzas applied to my account only for... your store manager to say that we have nothing applied and there was no evidence of the interactions. Here's your evidence. 1.Issue, you gave me a half eaten pizza. 2nd issue, this was your replacement. 3rd you guys REFUSE to answer the phone 4th youfailed to actually honor correcting your mess ups. I'm shocked. I get that everyone is understaffed, but how about you take careof the customers who actually do want your service. Read more
paid with a dominos gift card and realized I didn?t leave a tip when ordering online (I don?t carry cash, im a minor). I decided... to call TWICE so I could tip by phone and was on hold for approximately 12 minutes with no answer. driver comes and delivers,calling me saying he would've appreciated a tip next time, tried to explain my situation but I was met with a condescendingattitude. open the box and the brownies (and pizza) came folded and out of place and I feel like it was on purpose. not pleasant Read more
With the new guy in this location, the pizzas are extremely delicious. This location used to be making worst pizzas 6 months... back. The new chef is turning things around. 5 stars for sure. I ordered garlic parmesan pan pizza today , it is the best one Ihave tasted in a while. Read more
Just placed an order on the app and I got pasta and on the app I avoid the onions, when I called the store saying that my pasta... came with onions the person the answered was like well in my receipt show with onions so I told him I can show him my recentorders and i specify no onions he said well nothing I can do about it!! This is such a poor customer service my meal is ruinedand I was really looking forward for that! But ok thanks for such an answer over the phone instead of fixing it, sad cuz weorder from them all the time but whatever I never do this type of things of leaving review but today with what he did and said Ifelt obligated to do so! Don?t like raw onions on my pasta thanks again Read more