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Reviews for Five Guys in Shrewsbury, MA

Mikael Almeida 1 year ago
3

I'm used to eating at the Allston store, which is faster. Today I waited a long time for my order and when the fries arrived it... was super salty and the bacon in my ?Bacon Cheeseburger? was toasted, overcooked. I hope they get better. I've never had anyproblems on the Whaltham and Allston lines. Read more

Joshua Bryant 1 year ago
2

Sign on door reading, ?Due too short staff we will be opening later than usual.? I can sympathize and appreciate. But maybe a... sign which details when you will open rather than a vague one would be better for service or one that just reads that you?reclosed for the day. Read more

wisam al-baidhani 1 year ago
1

Unorganized place. I order my food and received email will be ready within 6 minutes take me 15 minutes to get there. I was... standing at the order pick up area one of two lady?s works there today she came and said 1 minutes To go and work on anothercustomer order came after me she dropped her drink at her car and never came back to finish my order. I was standing there for10 minutes and no bother to ask if you been helped. Read more

jennifer ulfves 1 year ago
1

Walked in the employee had gloves on and was preparing food, with the same gloves stopped what he was doing rang our order in at... register took the cash never changed gloves or washed hands and went right back to preparing our food with the gloves he hadjust handled money with. This is terrible cross contamination on everything he has touched won?t be back. Staff needs bettertraining. Read more

Michael M 1 year ago
5

Today I was very happy to know that young people are still very patriotic. These young five guys worker thanks me for my... service. I too very thankful for them to thank me. It made my commitment to military services even more. Thank you. Read more

Valerie L-D 1 year ago
1

The worst service I've ever gotten from anywhere. My family and I were on vacation visiting Boston and we stop there to eat. ... Waisted about $100...the fries were thrown in the bag, I don't even feed my dog like that.The burger was horrible, tasteles andfalling apart. You can still taste coldness of being refrigerated. The fries were saggy, oil. We mentioned that to the cook, weended up putting everything in the garbage. JUST HORRIBLE....First and last time eating @ Five guys. I'll make sure tell all myfriends and family. Read more

Scout Kirouac 1 year ago
1

I asked for a bacon cheeseburger with lettuce and onion, hard right? What I received was a hamburger with tomatos lettuce and... mayo. Maybe they couldn?t hear me over Olivia rodrigo blasting or maybe they couldn?t hear me over his coworkers chatting in hisear. Either way would?ve been good if they could get some average workers. Read more

Shawn Eggleston 1 year ago
5

Hands down the best burgers and fries. It's pricey but it's well worth it when you really want a burger. This location was... fairly dead on a Tuesday afternoon so we got our food quickly. Staff was friendly. Read more