Reviews for Moe's Southwest Grill in Shrewsbury, MA
The stack is like a way better crunchwrap from taco bell. Super crispy outside since they put it on tue grill fresh.
The new owners are fantastic!!! I have been going to this Moe's for 15 years. This is by far the best owners they have ever had
Do not order unless you?re there to watch them make it!!!! I knew I shouldn't have ordered for delivery here again!! About a... month and a half ago was the last time, I ordered tacos and received simply just tortillas with cheese and sour cream on them,nothing else. Today I ordered a burrito only to receive those ingredients as disgusting (sopping in sour cream) nachos inside ofa clearly labeled container with my actual correct order on it. These people just really don't care at all. At least now I knowbetter than to try and call to get my money back wasting my life, last time after being hung up on and told ?I thought you weredone? (mid sentence and conversation) I call back and they pretended to be working on it while laying the phone down foreverchatting away, only to never get my money back after being told it was all set and confirming I would. Listen I know staffing istough but this is just plain idgaf what you order if you're not here to watch me make it yourself. First photo are tacos that Iam not sure anyone would order and second my clearly and correctly labeled container and wrong food inside. Read more
I was here on May 17, 2022, I?ve been to plenty of moes and every time I go I get greeted with great energy and enthusiasm and... to tell you the least I will never be coming back to this one. The guy with the long dreads had an attitude was very rude andlacks on his customer service skills he is definitely not fit for the job and if he?s having any issues with his personal lifehe shouldn?t take it out on customers. Read more
Not worth at the moment to visit. They are shorthanded which is not their fault but its affecting their quality. Rice in both... our burritos was hard and crunchy, meat was over-salted and queso didn't help the taste any better. Employees seemed like theydidn't want to be there and showed frustration due to their sour cream bottles being empty and I couldn't tell if thefrustration was towards myself asking for sour cream or because the bottles were empty and didn't want to keep us waiting orboth. Could've been a bad day for them but won?t be going back. 30$ down the drain. If you still visit, please be patient withthe employee?s its not their fault. Read more
I ordered a bowl to be delivered to my wife as a surprise... it was quite the surprise, for $15 this is what was sent... I mean,... are you kidding me!? My 7 year old could do better than this. Gross, I will absolutely never go here or order out from hereagain. Read more
I have been here a few times and it is generally a good spot. There's been some turn over through the years I've gone there and... today was a good day. The staff was training a new person, so the order took a little longer than normal. Despite that theburrito was made to order and is good. I also got the chips and cheese sauce, and it was solid. Read more
This Moe?s fell off because of their new owners. Used to be great back in the day but the last couple of years it?s really been... mediocre. Go to Cali-ritos further down the road instead. Read more