Reviews for Pizza Hut in Silver Spring, MD
Best customer service experience. I design my own pizza and they made it real looking at the pizza picture on my cell phone.
Ordered through Uber Eats. I love pizza and I live next door to papa johns . I normally order later, usually in the evening.... Ordered a bit earlier today (Aug 29th) around 3:30pm and it was some of the best pizza hut I've had in a long time. Props towhoever was working that shift. You guys nailed it! Read more
Worst Pizza Hut I ever visited. The Employees are so disrespectful and arrogant and they lack customer service. I was dashing... and went to pick up an order. When I went there I pleaded with the employee who also claims to be the manager to cover thecustomers food well. He became so arrogant and disrespectful and refused to give me the order. Read more
The new Hampshire ave silver spring. Store has the worst food pizza that ive ever eaten and the customer service SUCKS" THE... BUSINESS IS ONLY AS GOOD AS THE MANAGER AND HE HAS ZERO" PERSONALITY I WAS CHARGED $23 FOR VERY HARD, AND DRY STUFFED CRUST WITHDRIED AND STIFF PEPPER RONI WITH VERY LITTLE TO NO SAUCE THIS PLACE IS TO BE AVOIDED AT ALL COST AS I WAS ORDERING A DOOR DASHDRIVER RETURNED A PIZZA AND WINGS THAT SHOULD HAVE BEEN A WAKE UP CALL FOR ME!!! SO NEVER AGAIN IM DONE!!!!???????? Read more
Pizza didn't taste fresh and it wasn't hot. I ordered the pizza on the app right there in the store and I waited in my car for... it. I watched the timer on my app that tells me when the pizza is ready and I went in when the app said it was ready and itwasn't hot and when I ate it, it didn't taste fresh at all. I still can't figure that out. Read more
Worst experience I ever had with ?Pizza Hut? I waited almost 2 hours for my order and called the store to ask them for update on... my order since I received the notification that my order was on the way like an hour ago and haven?t gotten my order yet, theysaid that my order was on the way and should arrive soon, Oh well guest what!!! No my order didn?t arrive on the time framethey gave me and had to call again and this time was a different story smh why they can be honest if they are having deliveryissues. I end up with poor quality pizza which was dry, room temperature, crust was hard and my ?cheese stick? was hard andextremely dry and barely had cheese on it. Why they can not remake the orders and send Pizza Hut quality food seriously this isunacceptable, I did not called the store again because they are full of stories and customer service is a fiasco?. Of coursesince my order was already pay they didn?t care at all.. Read more
First time they came around not only was it the wrong order, but the person didn't even knock and left the pizza on the... ground. Then it takes forever to get back to them and they say that they will promise another pizza. They never come back totake the wrongly given pizza and even gave the pizza we originally ordered to another person and have not yet returned it. Wewere then told it was only 2 people including the manager and the chef. I don't think this is acceptable at all to only have 2people working. They were using doordash for delivery and it has not worked. It has been 3 hours and there has not been anypizza given to us. At this point we have just given up and ordered from Pizza Castle. The icing on the cake is that the wrongpizza still hasn't been taken back yet. Read more
Don?t order from this store. The Employees are so disrespectful and arrogant and they lack customer service don?t care about... anything once they get they money! Read more