Reviews for Starbucks in Silver Spring, MD

Second time I?ve been here and they lost my order?AGAIN. Luckily I have proof since they had 1 item ready and then forgot about... the second one. DO NOT come here if you?re in a time crunch. Also the drink is disgusting. Read more

One of the best locations I've ever been to. The cashiers are so friendly and the drinks are always on point.

Starbucks is Starbucks. By that, I mean it's a VERY established coffee joint that started in Seattle, Washington, and is... ubiquitous nationwide and globally for decades now. The one in Hillandale is busy as usual, but quite spacious and convenientfor patrons who either have time to relax, chat, use Wi-Fi there, or sip coffee, tea or even cool beverages and take them on thego to get back to work or the Beltway. You do get some rando guys who interrupt friendly conversations by soliciting goods, butother than that, it's pretty chill there. Decent service too. Who would imagine that this Starbucks franchise was once a flowershop? Despite that Hillandale history fact, Starbucks is (still) Starbucks. Read more

I wasn?t a big coffee fan until I became an installation technician! Use to be beat up from installing and crawling on peoples... floors running cable wires. One cup a have me back like the morning. Read more

They don't even deserve a star, my order was a complete disaster. To begin with, when I arrived, they couldn't find my order.... Finally, they found my product already in the bags. After 20 minutes of waiting, the order was already cold and their onlyexplanation was sorry, we hadn't seen it. then when I get to work I open the bag and it was not what I had ordered. I calledand supposedly the manager answered me with terrible customer service claiming that that was what I had ordered when I got thereceipt and even so she insisted that I was wrong she was very rude to me and she hung up on me. Read more

When visiting Starbucks yesterday at 5/14/22 the employee Mayra (I think that?s the spelling of her name) young African American... female went above and beyond , that left me extremely impressed. Her attitude and demeanor was so gracious I thought she was amanger on duty. She literally made my day extremely better after an ice chai tea spill all over my car from picking it up fromthe location(the lid wasn?t properly on, after picking it up through in online order) but neither of that matter after walkingback inside and she immediately understood the frustration & took care of me immediately. She was super outstanding and nice,while they was a little busy. Her service was immaculate that I told her I will be coming back to this location. (Although I?mcloser to other location) but she was that amazing. Haven?t had service like that in a while ! Shout out to her ! Read more

The workers at this location have great personalities. I have observed how they greet the customer and answer all types of... questions. The dining area is clean. Though I would like to see them wipe down the tables after each guest. Overall myexperience here has been great. Read more

The location is well staffed and pretty much that can make all the difference at SBX. GOOD coffee drinks here as you have come... to expect. The access out onto the main drag is a little dicey because of heavy traffic. But take your time and wait for thelight. Read more