Reviews for CHOP IT UP | Fresh & Healthy in Simi Valley, CA

This place has become such a disappointment in the past few months. I've been in here about three times since the Spring, and... they never seem to be able to have their act completely together. They seemed to be understaffed for a long while and not havingitems in stock. Today, they gave me the wrong-sized lid for a cup. When I pointed it out, I was met with a shrug and was toldthat was all they had. Then I asked for a straw and was told they were out of them. Plus, the bathroom was out of order, so Icouldn't wash my hands before eating (hopefully the employees have their own restroom in the back). I realize these are a bunchof petty things, and if it was a one-time thing, I'd understand. But it seems like Chop-It-Up is perpetually trying to get theiract together, and it's more hassle than it's worth. Read more

I just ordered a tri-tip rice bowl; paid $25 for take out and there was literally 3 bites! Last time I ordered Chop It up was up... by the mall and their portions were large - enough for 2 people for $13!! It?s doubled in price and 1/4 the meal! I won?t begoing back. Read more

Best salad ever. Just the way I like it with generous portions. Very obliging personnel. They will have this customer for... life. Read more

When they first opened up at the old location across town years back they had gluten free wraps. Not long after they... discontinued them. So they lost my business. Since then they have opened up at a new location and not only brought in glutenfree spinach wraps but the food is yummy! Lots of nice choices for both wraps and salads! Read more

This place was so delicious and a healthier option. They are a new and locally owned shop and the employees were incredibly... nice. Read more

I placed a mobile order at 12:40p for a 1:30p pick up. Showed up at 1:30p and they had not even started my order. I was so happy... to find out that this place had reopened in a different location but so far my pick up order experience was not the greatest.Hopefully the salads were made correctly and taste good.???????? Read more

Our first interaction at Chop It Up was with the new owner, who immediately told us to exit the store, scan the QR code on the... window and order online outside instead. We did, thinking it was some strange lingering covid measure. When we came back inside,there was mass confusion between the owner and other patrons. Some of them had ordered, got a receipt, but their food ticketsdidn't print. Others couldn't get the app to work at all. Instead of asking them what they ordered so he could begin making themeals they purchased, he just shoulder shrugged them and told them to keep waiting the tickets will print eventually, maybe? Iwaited 25 minutes, but at least there was good entertainment. None of the staff knew the menu items. So the owner would shoutout ingredients to the staff as he read the menu and they made the food. There was bickering, of course, and the owner wasbelittling and arguing with the employees in front of everyone. When my food was finally available I asked the owner why theneed to order online. He said, "I just don't want to deal with it. It's easier for me this way". In other words, the massiveinconvenience and confusion his customers were facing was all his doing, simply because he didn't want to operate the cashregister. The bowl that I ordered with extra meat ended up being $22 and it was 90% white rice. I get that this is a newestablishment, with new management, but they unfortunately blew it on every level and will not be getting a second chance fromme. Take a look at the owners replies on some of the complaints here...dismissive, immature, lack of accountability. Good luck! Read more

Delicious healthy option in Simi! Been here many times and am always met with fresh ingredients, friendly, knowledgeable, and... helpful employees, and delicious salads. Highly recommend over pretty much anything else in the area. Read more