Reviews for Kobe Japanese House of Steak, NC in Smithfield, NC
Not quite as expected. The food was acceptable, and prepared as ordered, wait staff kind. However we ordered a dish which the... menu said came with a desert. It never came. When I asked about it as the waitress handed me the bill, she replied that theywere out of the bananas used for the desert. Instead she asked if I wanted a desert, as to pay extra. I asked her can yousubstitute since you were not going to serve the expected desert and the reply was no. This info should have been shared uponordering the entree, but wasn't. We were charged full price. So sad. Not likely to return. Read more
The only reason I gave this a one star was because the beer was ice cold that I had while waiting for my order! First of all I... asked for no ginger, and what is on my tray? Ginger which I can't eat because I have a reaction to it! And there it is on thereceipt No Ginger! See pic! Besides that the fish that was in the tray was sub par if that! The Miso soup was water with seaweedand tofu absolutely no flavor whatsoever! Second was the kids meal I ordered for my wife which was the Hibachi Chicken which wasabout 2 oz. of chicken if that! And along with the child's dinner there was a shrimp appetizer that came with the kidsmeal! Really? 1 shrimp? See pic! The place appears to be very inviting until you start looking around and it isn't that cleaneither. And while sitting at the bar there was what looked like a construction worker with a reflective vest on rolling utensilsin napkins which I thought was rather odd! Some of the waitresses didn't have their hair tied up or in a net bringing food outto the customers! I will not be going back anytime soon! Read more
I'm new to the area for my job. And one of my co workers recommended Kobe. Great choice friendly staff although I ordered take... out for lunch. The food was delicious hot. Not too bad price wise for lunch depends on what you choose. I am a first timecustomer and it won't be my last visit. Read more
I had an amazing experience! Although there were a lot of people there we were seated very quickly. The food was delicious and... left me feeling very happy and full. Would 100% recommend Kobe’s! There are plenty of Karen’s complaining about the smalldetails when I saw everyone working very hard to please everyone there. Double thumbs up!???????? Read more
I’ve been ordering lunch here for the last couple of weeks and the food quality was good. Then Monday there was a 40-50... percent cost increase. I enjoy the food but not that much. Might want to revisit the pricing because you may be losing business. I get the cost increase but make sure it matches consistency and food quality. Looking at these reviews below, you may want totake a second look. Good luck Read more
Mister and I frequent this establishment weekly if possible.. the sushi and the hibachi are delicious dishes. The customer... service is awesome and they make sure it's clean in there. Get here if you can Read more
I really wanted to give this restaurant five stars, but from the moment I walked in until the time we left, there were so many... small issues that I had to give a final review of three. I'll start out with the positive. We were seated quickly and theservers were great and friendly. One of the two servers seemed a bit confused but still friendly. I ordered the chicken hibachiwith onions and zucchini. By the time the entree was brought out, the onions and zucchini were lukewarm as well as the rice. Itseemed as if it has been sitting under the heating element waiting to be brought out and lost the fresh heat in the interim. Thewhite sauce that was brought out, after a second request, was runny and not the texture that I'm used to. I've frequented myshare of Japanese restaurants and this white sauce was not cutting it at all! The calamari was fine. It was hot and a niceportion. There was a lack of plating aesthetics i.e. sauce running down the side of the sauce cup, food half hazardly place onthe plate. I generally eat with my eyes first, then my nose and then my taste buds. I'm hoping all this was due to maybe eitherbeing short-staffed or an extremely busy lunch rush. It is around the holidays, near the outlet mall and around Christmas soperhaps this was all in isolated incident which I truly hope. Not sure if I will frequent this place again due to many otherincidents as well. My takeaway was the onion soup and the calamari both good. The main course I didn't even take a picture of itbecause it was lukewarm and decide to just take it home and rewarm it for dinner later. Read more
You would not expect this restaurant to be where it is. Its off the main road. I've been to both of the Kobe Steak houses and... they are both very nice. The food at the hibachi is always a fun experience . It's family friendly and the prices are good forwhat you are getting. If you like hibachi consider this steak house. Read more